-Program Manager for all Information Systems initiatives (with a focus on Business Systems, IT, and Information Security programs).

-PMO Leadership with varying focuses on areas that include: project controls, PM standards, project enablement & support, reporting, tools & software.-Define and roll-out PMO structures and corporate process improvements. Work with Executive teams and other management members to analyze and address company-wide issues.-Experienced in all levels of PMO initiatives, from targeted deliverables (e.g. producing Delivery documentation templates) to large-scale initiatives (e.g. Program and Change Management for corporate re-structuring and affected process changes).

-Portfolio Management: review and guide projects run by other PMs to ensure project health (perform regular review of project dashboards and project status reports, act as escalation point, provide strategic input).-Project Management: Manage multiple, complex projects from end-to-end throughout the Software Development Life Cycle (SDLC) for professional services engagements. Includes forecasting, budget tracking, resource management, risk mitigation, issue resolution, client management. Primarily use iterative software development methodologies.-Team Management and Mentorship: manage a team of Project Managers, Developers, Business Analysts, Solution Architects, QA Analysts, co-op students, and contractors. Goal is to ensure high level of employee satisfaction, engagement, and productivity. Conduct regular performance reviewsand one-on-one meetings for professional development purposes.

-Leads inter-disciplinary teams working on the implementation of web and mobile projects.-Engages in all components of planning, executing and closing, with emphasis on project planning & scheduling, status reporting, issue identification & resolution, client management, risk management, change management, scope management, budget tracking, and forecasting.-Facilitates meetings (internal and with clients) to discuss progress and resolve issues.

• Kept the company's various programs on-track and coordinated the work with other managers, ensuring all involved parties were accountable for their commitments.• Created alpha, beta, and preview software programs: communicated details of our upcoming products and managed the overall process (identified partners, managed feedback, coordinated collateral creation, organized distribution, etc).• Ensured software products were successfully available to go to market and oversaw release management activities, coordinating company software deliveries with external channels e.g. managed and tracked progress on web updates,news releases, as well as partner and customer information dissemination.• Communicated with partners and key customers with respect to technical discussions and other various messages and programs.• Managed service engagements, joint development engagements with partners, and outsourced work projects.

-Managed internal and externally-facing projects—created, drove, and optimized schedules for various projects in a deadline-driven environment. Facilitated weekly team meetings, tracked and communicated project status to senior management and other stakeholders. Wrote project plans and performed resource management, risk-analysis and risk-mitigation. -Strategic planning—engaged in high-level planning sessions with various departments. Gathered requirements from Sales and Marketing then translated into R&D schedules to achieve company’s business goals.-Implemented a new time-tracking system—learned software program to become a system administrator, analyzed then implemented current requirements in the new system, created training materials, then organized and presented roll-out sessions to the various departments and groups (including senior management).

-Managed product deliveries—managed work of multiple teams, managed scheduling, and liaised with customers and other groups to ensure successful product deployments. -Analyzed, developed and drove process improvement activities—gathered requirements for process flow procedures, documented the processes, analyzed and made recommendations to procedures, and implemented changes to keep processes up-to-date e.g. established defect tracking process for one product that contributed to efficiently clearing out the defect backlog by 90%.-Built effective relationships and oversaw customer pilot projects—worked closely with clients to establish successful working relationships, ensured requirements and schedules were communicated and understood. Acted as first line of support for field-reported issues and ensured that lessons learned were extracted/documented. End results were reported positive customer experiences, repeat business engagements, and valuable feedback.

-Escaped Defect Analysis Team Lead (analyzed product problems that had escaped to the field and recommended improvements to internal processes where systemic problems were indicated). -Managed the release of software builds—moderated release meetings, liaised with internal departments and other Motorola sites regarding project status, audited release content and transferred the completed product to the commercial distribution center.-Developed, implemented, maintained, and enforced adherence to engineering processes.-Prepared and delivered training for internal processes and tools. Training sessions were delivered regularly to Richmond and other Motorola sites. Audience size ranged from large (e.g. 30) to one-on-one. Also developed and implemented CM knowledge transfer to Motorola China, resulting in a successful facility transition