Rena Bains Email & Phone Number

Surrey, British Columbia, Canada

-Building relationships with members in branch and deliver an outstanding member experience by meeting their initial needs and identifying future opportunities -Acting as a team member by contributing to team goals through listening to members and identifying opportunities-Demonstrating my knowledge of technology through educating members on our alternate channels such as online banking- Training new staff on the banking procedures and system

- Met and exceeded store and personal targets through listening and helping customers- Set daily schedules for the staff to follow - Lead opening and closing procedures - Assisted in the visual merchandising around the store

- Provided exceptional customer service by building relationships with customers - Generated sales by listening and assisting customers - Participated in the daily store operations such as fitting rooms, cash duties and organizing of the store