• Provided pre-arrival instructions to callers while awaiting arrival of emergency personnel or medical teams.• Participated in training sessions conducted by senior dispatchers on topics such as communication techniques and protocol updates.• Document Control• Research Abilities• Records ManagementExperience in Film Library/Medical Records• Proficient in Microsoft office,NetAccess,Imaging Ris,PACS,Knowledgeable about HIPPA• Medical Terminology• Excellent Problem Solving,verbal &Written Communication• Interpersonal and Customer Service Skills• Organizational Skills with Detailed Orientation• Processing Imaging Subpoenas• Audit processing for imaging Legalsubpoenas• Handling inbound/outbound calls & E-Mails• Appointment Scheduling• Procedure Implementation • Filing Systems Expertise• Maintained accurate records of all dispatched services including time, date, type of service provided, and notes about the incident.• Communicated with field staff regarding changes in status or new developments during ongoing incidents.• Followed up with field personnel after completion of their tasks to ensure proper documentation was completed and submitted appropriately.Respond to hospital codes code 250 (patient Falls)Monitor transporters that's transporting patient in a timely manner . Communicate with all nurses ,charge nurses,managers and of the ER ,Floors.Communicate with Rescues.

Conducted research into new technologies that could improve the efficiency or effectiveness of existing processes or procedures.Trained personnel on proper safety protocols when working around hazardous materials.Responded to emergency releases of hazardous materials by providing technical assistance at the scene.Maintained open communication with team members and stakeholders, resulting in successful project outcomes.Completed day-to-day duties accurately and efficiently.Assisted with customer requests and answered questions to improve satisfaction.Identified needs of customers promptly and efficiently.Exceeded customer satisfaction by finding creative solutions to problems.

Shift Leader, 09/2005 - 04/2011Haagen Dazs - Miami, FLMy Duties as a Shift Leader were to be attentive, and extremely courteous to our customer. Knowledgeable and capable in describing key attributes of Haagen Dazs Product to customers,and all recipes presented in the menu. Taking care of any issues With staff or customer during my shift. Open and close.store, and also ensure the safe is counted before and after shift. Taking care of product, inventory, weekly, and maintain a neat and clean environment for customer.

Stockroom duties were to maintain a positive and respectful attitude while working independently and in a team environment. Execute a detailed, Accurate and efficient sorting operation (including schedule times) stock,back stock,and Zone product on sales floor. Operate power equipments. I had to work quickly, safely and efficiently to handle product within the warehouse to ensure the accurate processing of merchandise to our stores network and our customers. reading labels, tickets, and other product documentation.