• Effectively assisted with a high priority project to ensure completion within a six-month timeframe which resulted in ensuring company compliance with regulations while maintaining company integrity.• Conducted collaborative meetings regarding policies and procedures while working with peers to ascertain information was concise and compliant in order to report to and receive feedback from leaders and internal customers.• Methodically examined credit decisions by providing credible challenges to policies and strategies, ensuring thorough and unbiased evaluations that enhanced decision-making quality across the organization.• Exercised independent judgment while developing knowledge to understand function, policies, procedures, which led to ensuring compliance requirements. • Consistently led with high production volume while maintaining quality during reviews.• Maximized team efficiency by streamlining data to expedite tasks necessary for the completion of the daily workload for the team.• Performed oversight responsibilities to assess the quality of lending and ongoing management with credit risk by ensuring policies adhered to regulations. • Proactively assessed and predicted risk by reviewing and analyzing over 100 reports monthly, utilizing research and evaluation of alternatives, which led to an increase in early risk detection and a reduction in portfolio risk.• Collaboratively resolved issues and achieved goals by consulting with peers, colleagues, and managers, leading to streamlined processes and enhanced team efficiency.

• Reviewed credit applications, credit bureau information, collateral valuation, tax returns, financial statements, and supporting documentation to recommend or approve requests. Assisted with the calculations and preparation of reports for review. Responded to customer inquiries and credit decisions.• Ensured credit files were current, complete, and compliant with company standards. Consistently led in volume of credit files reviewed.• Contacted customers and partners to gather information to make appropriate decisions and explain the rationale behind credit decisions.• Presented recommendations for resolving situations and exercised independent judgment while developing understanding of credit policy.

• Provided support in performing loan documentation duties on home equity applications to ensure compliance with the company’s policies and government regulations. Processed loans and acted as the main point of contact for internal and external customers during the loan process. Performed administrative, operational, and customer support tasks related to home equity loan packages. Managed an assigned pipeline of applications.• Provided subject matter expertise and interpretation of procedures to other Loan Documentation Specialists to ensure timely completion of work. Received the Service Conference Winner award for outstanding work in production, quality, and customer reviews.• Interacted with the immediate Loan Documentation team, functional area, and internal peers outside the work group on information related to the routine loan documentation process.