Renaee F. Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio

• Created and implemented new processes to streamline backend business processes to increase productivity, sales and revenue while cutting costs on the franchises. • Implemented alignment throughout all business departments to maximize business and sales performance through strategic planning, cross-functional collaboration, and operational excellence.• Collaborate with the President to identify and implement new initiatives based on business objectives and Key Performance Indicators… Show more • Created and implemented new processes to streamline backend business processes to increase productivity, sales and revenue while cutting costs on the franchises. • Implemented alignment throughout all business departments to maximize business and sales performance through strategic planning, cross-functional collaboration, and operational excellence.• Collaborate with the President to identify and implement new initiatives based on business objectives and Key Performance Indicators. • Assisted with preparing budgets and quarterly/annual financial statements to prepare for review with the board of directors. • Designed, developed, and delivered strategic adult learning courses that had an immediate and lasting impact on short and long-term goals through classroom, side by side and e-learning mediums. The learning plan facilitated included, but not limited to, training in; sales and business development, setting SMART goals, employee retention and management, and financial wellness.• Planning for yearly Regional Meetings and Annual National Conference for over 200 franchise owners to attend.• Provided guidance to franchise business owners on how to be an effective business owner by helping them clarify their vision of their business and how it fits their lifestyle goals, through open-ended, consultative questions. • Executed special projects that helped grow the franchise network as assigned by leadership.• Aided franchises in problem-solving, goal setting and achievement, increasing self-esteem and confidence• Provided individual and group coaching sessions to train others on how to achieve desired goals, create and maintain social media content, and how to increase sales and decrease operational costs.• Completed audits to ensure franchisees met brand consistency and operational excellence. • Traveled 25% of the time to franchisees in their territories. Show less

Cincinnati, Ohio, United States

• Managed, maintained, and grew new collection processes from debtors with monthly goals of $1 M in collections of Sallie Mae and Department of Education through continued monitoring and on-going training of collectors.• Defined, implemented, and revised operational policies and guidelines for the Cincinnati branch• Worked with Human Resources to create job descriptions, hiring candidates, and assisted in training the new employees.• Created and performed employee evaluations to… Show more • Managed, maintained, and grew new collection processes from debtors with monthly goals of $1 M in collections of Sallie Mae and Department of Education through continued monitoring and on-going training of collectors.• Defined, implemented, and revised operational policies and guidelines for the Cincinnati branch• Worked with Human Resources to create job descriptions, hiring candidates, and assisted in training the new employees.• Created and performed employee evaluations to provide necessary coaching or praise as required during evaluations with employees. • Collaborated with Director of Operations to manage overall operations, budgeting, and forecasting to plan for the upcoming year or quarter.• Promoted office motivation through monthly goals, positive feedback, and creating contest. Show less

East Cincinnati

• Monitored, tracked Center performance, Profit and Loss controls, and margins to maximize annual profits of $750,000.• Collaborated with the President of the company to develop financial plans. Recommended and implemented new avenues to improve Center performance.• Selected, developed, motivated, and monitored the Center’s staff; conducting regular performance reviews. • Established and maintained relationships with teachers, education specialists, other school administrators, and… Show more • Monitored, tracked Center performance, Profit and Loss controls, and margins to maximize annual profits of $750,000.• Collaborated with the President of the company to develop financial plans. Recommended and implemented new avenues to improve Center performance.• Selected, developed, motivated, and monitored the Center’s staff; conducting regular performance reviews. • Established and maintained relationships with teachers, education specialists, other school administrators, and parent-teacher organizations. Conducted school visits to establish and maintain relationships with local school personnel for partnerships and marketing purposes. • Led the center and supported the Director of Education with ensuring good instructional management; while collaborating to meet Sylvan operating standards to student safety, well-being, and meeting their educational goals. • Identify market opportunities and cultivate relationships with surrounding businesses to help promote Sylvan Learning branding. Show less

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associates, Business Administration