Served as Chief Experience Officer for twelve years. I am responsible for the overall development and implementation of Paralegal services. In addition, I am an independent contractor for Financial Education Services and Turbotax customer services for their national campaigns.I am responsible for coordinating linkages with other services providers, monthly and quarterly reports, and other duties in keeping the corporation's day-to-day operations. I am responsible for comprehensive client… Show more Served as Chief Experience Officer for twelve years. I am responsible for the overall development and implementation of Paralegal services. In addition, I am an independent contractor for Financial Education Services and Turbotax customer services for their national campaigns.I am responsible for coordinating linkages with other services providers, monthly and quarterly reports, and other duties in keeping the corporation's day-to-day operations. I am responsible for comprehensive client assessment for numerous services provided by the organization. I provide face-to-face interactions via webchat for technical / tax support for Turbotax. Our company conducts workshops training for community-based organizations. We monitor and assist with the evaluation of the program's effectiveness. I execute program reports following company guidelines. I provide individual counseling and crisis interventions as needed in the area of legal services and financial stability. I work in close collaboration with the directing attorney to develop legal programs and evaluations of client receptions. Our company received a sales award for the year 2016 for the best-performing sales leader. I develop and maintain relationships with all referred sources necessary to keep clients in our scope of services. I am responsible for recruiting, training, and motivating new business associates and employees.I provide "hands-on" management of new business associates with training driven by strong metrics. Show less

Provide safe and reliable transportation to the residents of Wilmington Delaware, on a prescribed route and timetable.Prepare, inspect, and drive forty-foot vehicles with large number of patrons insuring the highest level of customer service.Provide customers with face-to-face answers to solve transportation issues through out the state of Delaware.