With a career spanning more than two decades in the hospitality industry, I am a seasoned leader passionate about operational excellence, guest satisfaction, and driving growth. My ability to work closely with senior leadership, combined with my expertise in cross-functional team leadership, change management, and financial management, consistently results in surpassing sales and profitability targets. Backed by a strong educational foundation in Organizational Psychology and a recent Organizational Leadership certificate from Harvard Business School, I am prepared to lead, inspire, and mentor future leaders, contributing strategic vision to enhance the success of any organization.