Renan Sperendio Email & Phone Number

Cicero, Illinois, United States

-Develop and maintain relationships with existing customers-Track and update customer information in CRM-Maintain knowledge of products and services to answer customer questions-Follow up on leads and inquiries-Respond to customer inquiries and provide product information-Identify and qualify new sales opportunities-Maintain knowledge of products and services to answer customer questions

Chicago, Illinois, United States

-Understands and follows all policies and procedures.-Assists in ensuring a safe working environment throughout the facility for all employees.-Assists in monitoring employee productivity and provides suggestions for increased service or productivity.-Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.-Responsible for orientation and training of… Show more -Understands and follows all policies and procedures.-Assists in ensuring a safe working environment throughout the facility for all employees.-Assists in monitoring employee productivity and provides suggestions for increased service or productivity.-Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.-Responsible for orientation and training of employees.Performs day-to-day assignments in addition to oversight duties.-Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.-Promote in the development of the food service team.-Attends all allergy and foodborne illness in-service training.-Complies with all Sodexo HACCP policies and procedures.-Reports all accidents and injuries in a timely manner.-Complies with all company safety and risk management policies and procedures.-Participates in regular safety meetings, safety training and hazard assessments.-Attends training programs (classroom and virtual) as designated. Show less

Dublin, County Dublin, Ireland

• Act as a point of contact for Outbound Operations, leading a shift of over 100 associates, influencing shift on execution objectives, prioritizing and proactively addressing issues that could impact on customer promise. • Own, track and improve site performance on Flow metrics. • Work backwards with support of site’s Senior Team to problem solve issues, trial and implement process improvement projects that could positively influence site performance metrics.• Liaise with and… Show more • Act as a point of contact for Outbound Operations, leading a shift of over 100 associates, influencing shift on execution objectives, prioritizing and proactively addressing issues that could impact on customer promise. • Own, track and improve site performance on Flow metrics. • Work backwards with support of site’s Senior Team to problem solve issues, trial and implement process improvement projects that could positively influence site performance metrics.• Liaise with and influence both internal and external stakeholders to support shift/site objectives.• Develop peers on the highly technical and complex role of Flow Lead within a non-sort building. Show less

Sydney, New South Wales, Australia

- Floor Support leader responsible for training of new agents and first point of contact forquestions and escalations.- Assist and provide support to customers looking to utilize their points on their credit cardreward program while creating a positive and customer friendly experience.- Protecting customer information and making sure the accounts remain secure by adhering tostrict security guidelines.- Liaise with customers as well as bank staff to help resolve any… Show more - Floor Support leader responsible for training of new agents and first point of contact forquestions and escalations.- Assist and provide support to customers looking to utilize their points on their credit cardreward program while creating a positive and customer friendly experience.- Protecting customer information and making sure the accounts remain secure by adhering tostrict security guidelines.- Liaise with customers as well as bank staff to help resolve any problems which may occur Show less

Sydney, New South Wales, Australia

-Generates sales face to face with clients through building relationships and understanding the client base -Asses issues in the moment and finds creative ways to problem solve any issue-Creates a strong team atmosphere and promotes success for each person and for the business.

Sheffield, South Yorkshire, United Kingdom

- First point of contact for costumer relations within the business. - Responsible for communication and problem solving for each costumer. - Uses leadership qualities to ensure a productive costumer to business transaction as well as leading a team through constructive and productive relations.

London, United Kingdom

- Working close to management team to develop and implement actions to protect assets and profitability - Participate in interviewing, hiring and training along with management team Strong team work and great mentoring strategies to drive team towards goals and standards - Attend lectures, watch guest speakers and create projects, oral presentations and take tests.

London, United Kingdom

- Assisting customers to sell ‘customer experience’ as well as product- Promoting Paul’s product range through customer relations- Able to work independently with a wide range of professionals both as a leader and the team member- Effectively dealing with customer complaints by taking all necessary actions to meet customer’s expectations- Training new team members on all retail and production positions

São Paulo Area, Brazil

- Trained on GCC Omaha, USA learning all global policies on incident, change and problem management- Part of the Brazil Command Center team, heading the Batch Automation implementation for all environments (Test, Pre-Prod and PROD)- Key team participant on the implementation of Bin's Card Processing system

Associate’S Equivalent, Business Administration And Management, General

High School Diploma