Passionate about technology and innovation, I seek to analyze businesses in the long term, looking for adaptability amidst a scenario of constant change. Stability and continuous improvement are the fundamental keys to survival in the face of such fierce competition. I have 13 years of experience in the fields of commerce, marketing, and business strategy.I hold a degree in Marketing, a postgraduate degree in Digital Media, and an MBA in Strategic Business Management. I have extensive experience in the commercialization of B&C/B&B products and services, managing CRM, and enhancing SalesForce. I've conducted sales training, market research, and controlled marketing activities to measure results and analyze ROI. I'm quick to adapt in emergency situations and skilled in defining the "Persona" to establish authority in the field.I have supervised content for social media, developing the brand's digital presence and influence. In e-commerce management, I coordinated the launch of a new website, resulting in a significant increase in sales. As a digital strategist, I have utilized copywriting and inbound marketing tools for social media to boost follower numbers and brand engagement on social networks.In all areas, solving a problem, addressing a need, or fulfilling a desire takes precedence. Through open-ended questions, we can establish lasting business relationships by meeting needs, solving problems, or satisfying desires for products or services. In the last two years, I undertook an 18-month exchange program in Ireland to improve my English skills, where I also completed an internship in SEO and contributed to content curation for social media at Daily Digital, based in Ireland.