Renan De Lima Email & Phone Number

Dubai, AE

Santa Clara, California, US

Santa Clara, California, US

• Build and optimize solutions in the Hitachi Vantara FPX's CPQ system while meeting defined SLAs.
• Create and prepare configurations based on RFPs.
• Proactively communicate with field sales districts to uncover changing business needs, opportunities or issues of concern.
• Assist in the early adoption of new product technologies.
• Assisted with the worldwide transition to Salesforce through User Acceptance Testing (UAT).
• Assisted with the implementation of the Case Management System through

London, London, GB

• Introduced new leading travel and management technology to the business.
• Established compatibility with third party software products by developing programs for modification and integration with the travel systems, such as Amadeus.
• Provided continued maintenance and development of bug fixes and patch sets for network applications.
• Ensuring network and data security for the infrastructure.
• Guided organizational technology strategy and roadmaps.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

London, England, GB

• Managed customer's firewalls, network monitoring and server monitoring both on and off-site.
• Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
• Monitored network performance and provided network performance statistical reports for both real- time and historical measurements.
• Recommended network security standards to management.
• Aligned office departments and increased inter-department communication and data sharing.
• Managed creative projects from concept to completion while managing outside vendors.