Renan De Lima Email & Phone Number

Dubai, Ae

Santa Clara, California, Us

Santa Clara, California, Us

• Build and optimize solutions in the Hitachi Vantara FPX's CPQ system while meeting defined SLAs.• Create and prepare configurations based on RFPs.• Proactively communicate with field sales districts to uncover changing business needs, opportunities or issues of concern.• Assist in the early adoption of new product technologies.• Assisted with the worldwide transition to Salesforce through User Acceptance Testing (UAT).• Assisted with the implementation of the Case Management System through

London, London, Gb

• Introduced new leading travel and management technology to the business.• Established compatibility with third party software products by developing programs for modification and integration with the travel systems, such as Amadeus.• Provided continued maintenance and development of bug fixes and patch sets for network applications.• Ensuring network and data security for the infrastructure.• Guided organizational technology strategy and roadmaps.• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.• Conducted company-wide technology instruction, onboarding and education.• Wrote policy, procedure and manuals governing internal IT use.

London, England, Gb

• Managed customer's firewalls, network monitoring and server monitoring both on and off-site.• Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.• Monitored network performance and provided network performance statistical reports for both real- time and historical measurements.• Recommended network security standards to management.• Aligned office departments and increased inter-department communication and data sharing.• Managed creative projects from concept to completion while managing outside vendors.• Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software for networks supporting various users.