2010 – Actual | Senior Client Services Account Manager Manage TIM Brasil and Oi key accounts and their related subsidiaries. Deliver end-to-end revenue, profitability, and pipeline through business plans.- Support the Account Team in the solution sales process and provide specialist expertise within the sales team. - Recent win in TIM Brasil MAN Network Project.- Recent win in TIM Brasil CDN (Content Delivery Network) Solution Project. - Make data-driven sales decisions and serve as a trusted adviser to the Partner.- Develop win-win technical and executive-level relationships aligned with business and sales priorities.- Consistent sales approach with TIM and Oi stakeholders in strategic areas as IP Backbone, MAN, Datacenter, and Core applications- Renewed, ten years in a row, a yearly service support contract with TIM Brasil on the due date, facing customer's budget restraint, and Cisco's service list price increase. This alone brought the company approx—40 million US dollars over 10 years.Solid experience in working through Sales Channels in complex sales

Managed several Service Provider accounts in Brazil, granting sales of new contracts and renewal service support contracts. - Understand the partner’s needs and pain points—influenced partner toward win-win sales decisions.- Develop strategic plans with the partner, aligned to customer strategies, creating increased business opportunities and value.- Worked in a process that increased sales of support offered to Embratel (special projects)- Sales achieved an average of USD 800K/year over 3 years.

Service Account Manager for Service Providerswith Oi-BRT, Claro, Embratel, Primesys, TIM Brasil, CTBC, Telefonica. Successfully sells several professional services and systems solutions to all these service providers, overachieving quota year by year.

Program Manager for the Advanced Services Delivery Team;Responsible for the delivery of several strategic projects in Telemar (now Oi), Embratel, TIM Brasil, PetrobrasWorking in close contact with the delivery engineering team to guarantee the quality of the deliveryManaged the implementation of the first IPBB for Telemar (Oi)

¥ Working with the Transmission Division responsible for coordinating the account manager’s team dealing with Embratel, Oi, Intelig, Petrobrás; Claro/América Móvil, and Telefonica/Vivo. Also responsible for some Enterprise accounts as Petrobrás and Furnas. During this period, I worked as Deputy Sales Director for the Transmission Division.

¥ Responsible for several strategic accounts as Embratel, Oi, Petrobrás, Furnas, Telebrasília, selling more than 100 MUSD in integrated (cables, civil works and SDH equipment) optical fiber systems. Lead and won the first big optical routes projects implementations at Brazil.

¥ Responsible for several new projects, from the bidding stage to deployment, like the Empresa Brasileira de Correios e Telégrafos (ECT) digitization and information technology modernization project (120 MUSD project value)

¥ Systems Engineer with Moddata Engenharia responsible for design and multiple bids related to Satellite Communications systems (VSAT) for Embratel and other top customers. Calculations and design of satellite systems demand powerful knowledge of mathematics as well as propagation theory, intermodulation analysis, and system simulation and optimization.

¥ Working as a Consultant Engineer, part of the team responsible for projects and consultancy for top customers as Embratel, CVRD (Companhia Vale do Rio Doce), Petrobrás, and Brazilian Government Authorities. In this period, I worked as a Consultant Engineer in the Master Plan for the Petrobras Telecommunication System, coordinated the Telecommunications Master Plan for the Brazilian Social Security Authority as well as for the Centrais Elétricas de Santa Catarina (Power Generation and Distribution Authority for this Brazilian state). Worked also in several implementation and consultancy projects for CVRD – Companhia Vale do Rio Doce, then the second mining corporation in the world. Worked also as a Project Manager coordinating several responses to multiple bids related to the first optical cable systems in Brazil.

Engineer responsible for several telecommunications systems design and implementation related to communication systems for the Brazilian Railways Authority. Leaded several multidisciplinary teams of engineers and technicians.