Renan Da Lomba Gagliardi Email and Phone Number

Responsible for documentation and implementation of new features and content with a focus on KPIs analytics to enhance the player experience and success of the product, with experience in Live Ops and working with Agile Methodologies, participating in weekly meetings to analyse the game content and features to decide the future approaches for the product.

Responsible for the quality assurance of mobile applications using Jira and TestCaseLab, to control and execution of task and test cases, Notion for functionalities documentation and others company processes, Firebase, DeltaDNA e Google Play Console for data analysis and investigation of bugs and issues, Zendesk and Helpshift for customer service, all of this working with the use of agile metodologies (Daily Meetings, Sprint Reviews, Retrospectives, Planning and Groomings)

Worked with writing and execution of manual tests using HP ALM and TestLink, participating in daily meetings along with the project team, creation and investigation of bugs and issues from the company softwares and helping the development team with solutions, organizing and controlling bugs/issues with Jira - participating in projects from Telefônica - Vivo and Group Pão de Acúcar

Worked with writing and execution of manual tests using HP ALM, participating in daily meetings along with the project team, creation and investigation of bugs and issues from the company softwares and helping the development team with solutions - participating in projects from Telefônica - Vivo

Worked with management of school documentation, participating in meetings organized by teaching institutions from the state. with customer service and Human Resource management.