Renan Rocha Guimarães Email & Phone Number

Dublin, Ie

Dublin, Ie

US Market - Falcon Media: As a premier content agency, Falcon Media channels the power of words to ignite change. Our expertise spans over a decade, offering comprehensive content solutions - including meticulous research, creative scripting, thorough editing, and insightful analytics - all tailored to elevate brands, captivate audiences, and fuel business growth. 🚀 Key Responsibilities:Responsible for making the initial contact with potential clients interested in our services;Responsible for restructuring the company's commercial department;Responsible for creating a new client acquisition channel through LinkedIn;Actively prospect new clients, managing Cold Email and Cold Outreach campaigns on LinkedIn to generate new sales opportunities;Execute high-volume contact sequences;Qualify leads by mapping companies that could be potential clients;Generate lead lists to contact;Follow up with leads;Manage the CRM system;Focus on scheduled meetings and sales numbers;Schedule meetings for Sales Executives (Closers);Track metrics and data to improve processes;Main Skills:Communication in English;B2B and B2C skills;Strong persuasion and negotiation skills;Resilience to work with targets;Positive attitude: A joyful tone is essential for great customer service;Exceptional verbal and written communication skills;Outgoing personality, able to build strong relationships with clients;Coachability: Willingness to learn from feedback, as it's essential for growth.

São José Dos Campos, São Paulo, Brasil

Key Responsibilities:Conduct calls and interviews with inbound leads to provide consultative customer service aligned with our sales process, ensuring leads understand how our products can advance their professional careers.Identify student needs and present tailored opportunities to them.Monitor the progress of consultative sales, ensuring accuracy and results.Build strong relationships with customers through effective follow-ups and intelligent negotiations, utilizing techniques that facilitate successful closing.Manage the CRM system, inputting information about potential customers and overseeing the sales pipeline to enable strategic decision-making.Align with the company’s primary objectives and promote its culture and values among colleagues and the team.Oversee sales management and prioritize tasks effectively to manage a portfolio of dozens of active clients.Maintain a commitment to achieving goals, focusing on prioritization for optimal results.Global Goal:Ensure that at least 100,000 students achieve their professional aspirations by 2030!

São José Dos Campos, São Paulo, Brasil

Key Responsibilities:Assist the sales team with critical analysis of performance results.Analyze the sales team's CRM data on a daily basis.Support competitive analysis through research, data collection, manipulation, and internal data analysis.Study trends in the student exchange market by mapping information sources, reports, and market research.Conduct market and competitive environment analyses to provide insights that support strategic and tactical decision-making.Optimize the time spent on daily routines for the sales team.Analyze overall negotiation data from all sales consultants with a focus on achieving targets.Provide and recommend training aimed at developing Sales Development Representatives (SDRs) and improving customer service workflows.Negotiate exchange programs for various destinations worldwide.Deliver customer service through calls, emails, WhatsApp, and in-person interactions at the agency's office.Monitor trade marketing strategies and conduct partner visits to promote the company’s activities and strengthen partnership relationships.Facilitate pre-sales service and conduct thorough post-sales follow-ups with all clients.Employ negotiation techniques such as Rapport, SPIN Selling, AIDA, and BANT to drive successful outcomes.

São José Dos Campos, São Paulo, Brazil

Key Responsibilities:Negotiate exchange programs for various destinations worldwide.Provide customer service through phone calls, emails, WhatsApp, and in-person consultations at the agency's office.Monitor trade marketing strategies and conduct partner visits to promote the company's activities and strengthen partnership relationships.Facilitate pre-sales services and conduct thorough post-sales follow-ups with all clients.Utilize negotiation techniques such as Rapport, SPIN Selling, AIDA, and BANT to drive successful outcomes.

Engaged in customer prospecting and marketing Wise Up Online, an English teaching and learning platform designed for adults. The platform provides quick and intuitive access to short videos that teach the language in specific contexts, such as sports, restaurants, tours, travel, hotels, and transportation.

Dublin, County Dublin, Ireland

Key Responsibilities:Supervise a team of six sales consultants in Dublin, Ireland.Deliver presentations to promote the student exchange program.Conduct meetings with school officials in Ireland to prospect for new business opportunities.Provide customer service in English.Oversee a new team of twelve consultants in São José dos Campos, Brazil.Negotiate exchange programs for various destinations worldwide.Offer customer service through phone calls, emails, WhatsApp, and in-person consultations at the agency's office.Monitor trade marketing strategies and conduct partner visits to promote the company's activities and strengthen partnership relationships.Facilitate pre-sales services and conduct comprehensive post-sales follow-ups with all clients.Utilize negotiation techniques such as Rapport, SPIN Selling, AIDA, and BANT to achieve successful outcomes.

Lages, Santa Catarina, Brazil

Adhere to the activities outlined in the internship schedule, which involved overseeing the operation of the Lages Cogeneration Unit (UCLA) with a focus on maximizing the unit's thermal efficiency.

Lages, Santa Catarina, Brazil

Responsible for receiving goods from other cities and states for transshipment to all postal workers at the Lages/SC unit.Assisted with administrative support for supervisors and managers at the Home Delivery Center (HDC), overseeing the logistics of order processing.

Sales Fundamentals, Sales Techniques

Activities and Societies: SalesThe course teaches techniques to: Attract and prospect more clients; Understand clients' needs and create.

Crm Analyst, Sales, Merchandising, And Marketing

Activities and Societies: MarketingIntroduction to Customer Acquisition; Introduction to Strategic Marketing; Introduction to Marketing.

General English 72 Weeks - 1125H, English As A Second Langugage, Cae C1

Activities and Societies: General English ActivitiesFrom February 2017 - Elementary (A1 on the CEFR) to November 2018 - FCE Preparation.

Electrical Engineering, Engineering

Mandatory Curricular Internship: ISO 50001 : Energy Management. Final Project: Reversible Hydroelectric Plants

Electrician Industrial Installer, Electrical Area

Workload: 800h

Computer Technician Course, Computing

Workload: 1000h