Since 2017, I've been active in the commercial sector, successfully negotiating over 10 million Reais in revenue from student exchange sales, including language courses, undergraduate programs, flight tickets, and private health insurance. I've also facilitated English courses through Wise Up Online and professional training in programming, project management, product development, marketing, and data analytics.As a Sales Operations and Sales Supervisor, I've supported numerous sales team members in reaching their commercial objectives. I'm eager to leverage my expertise in sales, consulting, and team management to drive impactful results.I excel in team management, am fluent in English, and have two years of experience living in Dublin, Ireland, where I worked as a student exchange consultant for diverse destinations. My experience as a sales team supervisor has equipped me with resourcefulness, leadership, and strong communication, negotiation, and persuasion skills. I'm open to innovative ideas and motivated by ambitious goals and new challenges.Key Responsibilities and Skills:Negotiated student exchange programs for multiple global destinations.Provided customer service via phone, email, WhatsApp, and in-person consultations at the agency’s office.Monitored trade marketing strategies and conducted partner visits to enhance company visibility and strengthen partnerships.Delivered presales services and conducted post-sales follow-ups with all customers.Used negotiation techniques such as Rapport, SPIN Selling, AIDA, and BANT to drive successful outcomes.