• L2 Support for all entry-level FSEs of the modality.• Managing all customer requests and complaints.• Participation in L3 calls.• Collaboration within the global team.• Asset planning w/ GBS tools team.• Parts orders and planning.• FSE tool request and planning w/ GBS tools team.• Schedule management w/ GBS planners team.• Multimodality Engineer.• Participation in the pathology convention.• Creation of procedures and tutorials.• Support to the IMS team.• Project team support and application team support.• Network and VPN support.• Technical collaboration in the implementation activities of the Cloud project.• Monitoring and support to field engineers.• Periodic meetings with the clinical staff.• Stakeholder for DCP matters.• Registration of parts and tools (master data).• Support in logistics and supply chain matters.• High-level support.• Resolution of complex cases.• Site inspection for installation• Contact with third parties.• Participation in the Equipment Performance Report.

• Digital Pathology/MRI medical devices specialist (Multimodality).• Network troubleshooter specialist and responsible to maintain the MRI installed base fully connected.• Troubleshooting, corrective and preventive maintenance.• Installation, instruction and operational training.• Technical support to all installed base regarding operational aspects and preservation.• Ensure systems quality through fault diagnosis, hardware and software failures in accordance with established procedures.• Service report elaboration and processing through the service orders management system.• Effective solutions implementation to ensure the usability of customer assets.• Company focal point (onsite) to manage customer complaints and requirements.• Certified in DCP and MRI Philips portfolio (International Training).

• Support to all hospital´s devices in the installed base;• Surgical center assistance;• Corrective maintenance and troubleshooting on surgical devices, accessories, endoscopy, intensive therapy care, video systems, ventilatory systems, microscopy and robotic surgery;• Service report, pendencies and information control via Tasy;• Handling administrative affairs such as: parts estimate orders, service requests to third parties, improvement resource and service analyses;• Robotic Surgery Technician (trained abroad).• Technical training instructor.

• Ensure and verify that the embedded system of the tracker performs the desired functionalities, according to the performance specifications;• Validation of all planned and specified tests are carried out in high quality in order to ensure the stability of the current project (experience in Light Quad Band Tracker, Track Evolution);• Handling of configuration tools (RVS Toolkit), communication server (SSH Client).• Automation of tests of specific SW for tracker.• Working environment in Continental's own protocol (Trackers), TCP / UDP protocols.• Contributed to validation tests of electronic panel projects for commercial vehicles.• Knowledge in automotive CAN communication, using AIDA.• Interpretation of logs generated by Console, or Hyperterminal.• Generate .kml with Google Earth tools, and specific internal software.• Tests with GPS simulators (Trimble).• Develop the system verification and validation test specification• Develop and maintain the verification of the validation system and environment.

• Customer Service Care.• Planning of HVAC technicians agenda.• Service Remote support (via phone and e-mail) to chiller users and refrigeration system.• Technical and commercial proposal elaboration to customer.• Participating in improvement technical processes.• Process standardization for technical calls.

• Support to all hospital´s devices in the installed base.• Surgical center assistance.• Corrective maintenance and troubleshooting on surgical devices, accessories, endoscopy, intensive therapy care, video systems, ventilatory systems, microscopy and robotic surgery.• Service report, pendencies and information control via Mantec;• Handling administrative affairs such as: parts estimate orders, service requests to third parties, improvement resource and service analysis.• Technical training instructor.• Robotic surgery technician (trained abroad).