I co-founded BrightMind Learning Solutions to facilitate short-term projects and contracts.

● Implemented comprehensive training solutions for Philips software and systems utilizing the ADDIE model to guide the instructional design process● Collaborated with stakeholders and Subject Matter Experts (SMEs) to conduct thorough training needs assessments while defining clear training objectives and ensuring alignment with project goals. Utilized storyboarding to visualize and plan the instructional design process, enhancing the clarity and effectiveness of the training content for adult learning● Designed and developed instructor-led, web-based, and blended courses, along with supporting materials such as job aids and user guides● Conducted Virtual Instructor-Led Training (VILT) and onsite Instructor Led Training (ILT) sessions globally for employees and customers● Maintained courses within the Learning Management System (LMS) through course updates, troubleshooting, debugging course errors/glitches, and translating material from English to different languages● Managed 3rd party vendors for significant training initiatives, ensuring the timely achievement of deadlines● Leveraged generative artificial intelligence (AI) products to enhance the quality of videos, graphics, animation, scripts, and presentations while simultaneously accelerating delivery times● Simplified complex ideas via process maps, visualizations, flowcharts, infographics and animated explainer videos● Conducted analysis of a two-week training program delivered both virtually and onsite. Developed a blended format, with eLearning serving as a prerequisite to live instructor-led sessions, resulting in a streamlined 5-day course with improved knowledge retention for students, reduced teaching time for instructors, and $160K per year in cost savings due to minimized hotel, food, and travel needs for instructors and students

● Oversaw development of training material for the international launch of a Saleforce.com platform known to Philips Healthcare as OneEMS, to provide educational resources for 3.4K North American users and 9.2K total global market● Collaborated closely with subject matter experts (SMEs) and other stakeholders to perform needs analysis, formulate training plans, and produce storyboards and mockups● Applied industry-standard instructional design models, including ADDIE and Rapid-Prototyping, throughout the design, development, and implementation phases● Provided learning solutions that were crafted for diverse delivery platforms such as self-paced training, interactive web-based training (WBT), and instructor-led training (ILT)● Designed job aids, assessments, infographics, and instructional guides to enhance instructor and student training experience

● Revamped and standardized all BSA/AML/OFAC regulatory and compliance training curriculum and course content with the BSA Compliance Officer, legal team, risk management, and waste management for 1.2K WorldPay US employees● Completed training updates within budget and one month ahead of schedule as a result of strategic planning and effective project management● Provided Subject Matter Expertise on instructional design approach and medium for training delivery● Developed comprehensive user guides for the training department with detailed instructions on navigating and utilizing the Learning Management System (LMS)● Coached staff on how to update training content using Lectora development software to ensure the availability of up-to-date educational materialSkills: Virtual Learning · Multimedia · Defining Requirements · Course Branding · Training Needs Analysis · Instructional Design · Project Management · Process Improvement · Stakeholder Management · Soft Skills · Strategy · Organization Skills · Communication · Lectora · Coloni Learning Management System (LMS)

● Built training solutions for IT and security teams within AT&T by translating curriculum into traditional educational assets and digital content for e-learning● Coordinated with SMEs and stakeholders to conduct needs analysis, create training plans, and develop storyboards for graphic/video learning programming● Engineered visual job aids, learning assessments, and instructional guides to support current employees and new hires in expanding knowledge for professional development

● Communicated feedback between site clients and executive management about site needs, security concerns, and areas for improvement to provide quality learning solutions● Collaborated with SMEs to define training opportunities, methods, and content for successful presentation and evaluation of programs● Trained staff on technical and soft skills based on adult learning principles ● Converted existing book-based training material into web-based training (WBT), providing a more efficient and flexible process for delivering training to remote staff

● Created playing cards for a local Naturopathic Medicine Practice showing various herbal remedies for health issues to combine education with recreational fun● Designed an infographic calendar for a client featuring stunning photographs of different foods that are in season for each month along with practical health information for each highlighted food item● Oversaw development and maintenance of Craigslist-style intranet website for a megachurch in the Atlanta area from concept to launch to showcase events, weekly programs, and bible study teachings