Renata Braga Email and Phone Number

• Works with solution architects and product specialists to recommend new needs-based solutions&bundles to customers in order to address key customer “pain points.”• Closely coordinate with product specialists to understand product technical requirements• Understand clients needs and current technological stack • Map technical specifications of the proposed solution to the client architecture• Provides technical support in pre-sales narrative development and client conversations

Customer Relationships at an operational and technology level, Program management, Point of escalation, market implementation pipeline and delivery prioritization with the business owners in market. Operations business optimization, network capacity planning, customer/market readiness assessments, scheme customer management, customer training, and project scoping.