Renata Lorimier Email & Phone Number

Dublin, County Dublin, Ireland

• Screening of passengers, staff, contractors and visitors in accordance with statutory and regulatory requirements, including hand searches of persons and use of equipments provided.
• Screening of cabin baggage and items carried by passengers, staff, contractors and visitors as it passes through the X-Ray machine and physically hand search baggage and/or other items as required.
• Providing passengers with information about regulatory requirements and advising of any queuing or… Show more
• Providing passengers with information about regulatory requirements and advising of any queuing or congestion issues.
• Controlling access to security restricted areas, including thorough examination of boarding passes (all types, including electronic or other), access permits and electronic escort passes.
• Reporting any security screening or operational issues/faults and undertaking any reasonable duties as requested by Security Operations Management. Show less

Dublin

- Dealing face-to-face with customers, attending their needs in a prompt and friendly manner - Ensuring the store shelves are always fully stoked, following freshness and rotation principles- Maintaining a clean and safe environment following the Health and Safety guidelines- Attending to approximately 300 customers daily as a Cashier, taking payments via.

São Paulo, Brasil

- Provided information in English and Portuguese, by phone and email, on related payment methods and answered questions on how to use the company services- Processed customer’s requests for refunds and detected fraudulent claims, making payment reconciliations using Excel and bank statements- Received an award for reducing the back log of tickets by 60%

Dublin, County Dublin, Ireland

Jandira, São Paulo, Brazil

- Promoted from Internship Programme to Procurement Analyst within 6 months- Supported procurement processes and identification of new potential suppliers- Oversaw competition of purchase orders from start to finish and uploaded purchases data into SAP and Excel, responding to management queries when requested- Worked closely with Accounts and Financial.

Jandira, São Paulo, Brazil

Purchase Department- Conducted and managed negotiations of up to €500.00 with local suppliers for non-essential products, following the manager’s guidelines- Updated procurement data into Excel to create weekly expenses reports- Followed up with other departments regarding their needs to create a weekly main request in order to deduct the purchases.

São Paulo, Brazil

- Responsible for arranging bookings, preparing and reviewing documents and forms to move goods efficiently according to shipment import procedures- Communicated with clients, container shipping companies, customs brokers and co-workers in different countries, such as India, France, Holland, China, South Korea and Singapore- Ensured shipment, handling and.

Osasco, São Paulo, Brazil

- Responded in a polite and pleasant manner to customers by phone and email regarding tracking’s, special deliveries, delays, and returns- Assisted the Customer Service Department, updating delivery status on SAP and Oracle systems concerning to customs claims- Provided high-quality communication with delivery services companies - Led a group of tree.

Higher Diploma In Science In Computing (Web And Cloud Applications), Computer And Information Sciences And Support Services

Bachelor'S Degree, International Business/Trade/Commerce