Renata Mahmud (Mbpss) Email & Phone Number

London

- Engaging patients in their recovery - Working as part of a MDT framework - Engaging patients to formulate goals and work towards them

London, England, United Kingdom

- Kingston Crisis Home Treatment Team (Tolworth Hospital)- Part of MDT team providing assessment and treatment to service users in the community - Engaging clients in crisis to create a collaborative care plan- Engaging clients to collaboratively create a Crisis Plan- Running diagnostic tests to determine distress levels (Core10/ Dialog)- Monitoring patients’ progresses in mental health recovery- Maintaining patient clinical records on file- Providing clients with 1:1 sessions- Liaising with Recovery Support Team and Early Intervention Services to ensure clients are fully supported in the community- Facilitating weekly Physical Health Clinics (physical obs, ECG, bloods)

London, England, United Kingdom

- Managing own caseload where I support clients with mental healthcare and social issues- Covering the boroughs of Wandsworth and Richmond- Engaging with clients to create a collaborative Advocacy Plan- Ensuring clients understand their rights and services that are available to them- Providing Advocacy workshops to mental health services and working alongside other mental health charities (such as Mind)- Maintaining an audit trail of communications with clients- Attending regular supervision sessions (group and 1:1)- Signposting clients to other services/ departments where appropriate- Recording and monitoring outcome measures for clients

London, England, United Kingdom

- Acted as the main point of contact between Landlords and Tenants- Managing the change of sharer process from beginning to the end stage- Drawing up new Tenancy Lease following a change of sharer and ensuring Landlord and Tenants' signatories were obtained- Ensuring all properties were compliant with legal standards and regulations (EPC, EICR, Gas Safety Certificate, annual smoke alarm checks, etc..)- Arranging check in and check out inventories with Landlords and Tenants- Processing reference checks and right to rent checks for new Tenants- Arranging the deposit release to Tenants at the end of Tenancy- Providing references to Tenants- Liaising with other departments and branches (Accounts Department and Lettings Offices)

- Running anti-money laundering checks on vendors and potential buyers- Liaising with third party companies - Creating online listing for properties - Managing the social media account for Notting Hill branch (Instagram)- Key inventory check- Managing the staff rota for weekend shifts and arranging cover as necessary

London, United Kingdom

- Managing the recruitment processes including posting job vacancies online, inviting candidates to interviews and confirming job offers- Onboarding new staff - Providing new staff with company induction and welcome pack- Managing the office petty cash and keeping an accurate record of invoices - Managing the accounts and chasing overdue payments- Managing the company's social media (Facebook, LinkedIn and Instagram)- Posting content on company's website (including articles and job vacancies)- Maintaining daily production log

London, United Kingdom

- A key member of the multi-disciplinary team- Attending daily Handover Meeting where all patients on ward were discussed- Managing Consultant Psychiatrist's diary- Inviting patient, relatives and professionals from other departments to attend meeting- Co-facilitating Community Meetings with Occupational Therapist and Activity Worker- Attending monthly acute carers forum- Updating patient files with clinical information- Keeping an audit trail of all communications - Liaising with care coordinators and social services to arrange meetings.- Reporting all maintenance issues promptly and ensure they were dealt with as soon as possible

Barnes Hospital

- Provided information to service users and carers as the first point of contact- Processing new GP referrals (opening patient file and allocating caseload to clinician)- Updating patients' electronic files and records- Worked as part of multidisciplinary team, where I provided support to patients and their carers - Scheduling appointments for patients- Liaised with GP surgeries, care homes and social services to help set up care package.

Barnes Hospital

- Facilitated Cognitive Stimulation Group Therapy sessions for clients with dementia and their carers- Designed sessions that were evidenced based in stimulating cognition- Working collaboratively with Trainee Clinical Psychologist- Maintaining an Outcome Measures Score sheet to monitor patient progresses- Writing up clinical notes in patients' electronic files to monitor quality of engagement of attendees- Attended weekly supervision session with Clinical Psychologist

Richmond, London

- First point of contact for service users and their families. - Provided information and guidance on the services provided - Coordinated meetings with GP Surgeries and local councils to provide better service to patients- Scheduled appointments in clinician's diaries

Tooting, London.

- Actively involved in weekly community meetings where service users provided feedback on the service.- Coordinated fortnightly business meetings - Updated patient files

Tooting, London

- Scheduled appointments- Updating patient files- Liaised with GPs, patients and carers via phone, email and in person. - Involved in student enrollment onto courses - sending out offer letters, arranging interviews, open day , etc..

Tooting, London

- Processed a high volume of invoices in line with the Trust’s policies and guidelines.- Worked towards tight deadlines. - Coded invoices onto the central database. - Ensured all amounts on invoices were in line with the agreed amounts stipulated on contracts. - Following up with supplies where figures on invoices did not match contractually agreed figures

Msc Health Psychology, Psychology, Merit

• Invited Speaker’s Programme • Communications in a Healthcare Context • Professional and Contextual Issues in Health Psychology •.

Pg-Dip, Psychology, Pass

• Cognitive Psychology • Developmental Psychology • Psychobiology and Neuroscience • Personality and Individual Differences • Research.

Bachelor Of Science (Bsc), Psychology, 2:2

• Biological and Cognitive Bases of Psychology • Research Methods • Cognitive Psychology and Psychobiology • Individual Differences.