Renata Mancuso Email & Phone Number

Samara

🚀INLINGO is a game localization studio that has been producing quality localizations since its inception in 2011. - Supervised and coordinated translation processes according to strict deadlines. - Simultaneously led 5-6 localization teams.- Improved glossaries and created style guides.- Managed translation costs & project budgets.- Supervised, and trained team members (junior managers, freelance translators).🎯My achievements include:Wrote an article about the recruiting process in localization companies.Increased the share of Inlingo's presence on one of the projects from 1 to 6 language pairs, forcing out competitors.Created detailed localization guides for AAA projects.100% customer retention.📋Projects:My Café: Recipes & StoriesCooking DiarySeekers Notes®: Hidden MysteryCitadel: Forged with Fire

Samara

🤝2Meet is a mobile app for conferences and exhibitions. The mission of 2Meet is to help organizers make their events more efficient and provide more benefits to visitors and exhibitors.- Communicated with international customers.- Planned and coordinated app releases.- Explained the customer's needs to the internal stakeholders.- Provided customer support before, during, and after events- Welcomed visitors during conferences and exhibitions, and dealt with their queries.- Promoted the 2Meet app among visitors.🎯My achievements include:Arranged an interview with the project director Igedo Company Christian Kasch.

Samara

✔All Correct provides game, software, mobile application, and website localization services.- Expanded the company's network of freelance partners (translators and game testers). - Supported and updated the vendor's database.- Maintained positive relationships with freelance vendors (congratulatory emails, quick responses to emails, providing feedback, writing positive reviews on freelancers' networks).- Guided vendors from recruiting over negotiating to onboarding.- Managed the assessment of vendors.- Advised localization PMs on linguistic profiles according to the client's needs and project requirements.🎯My achievements include:Conducted a survey among freelancers, which helped to identify the problematic areas in interactions and improved the working approach.Filled monthly for no less than 90% of open positions.Decreased by 20% the vendor’s costs by finding freelancers with lower rates.Extended and improved the vendors’ teams by recruiting more than 50 highly experienced translators who worked on AAA titles.

Samara

⚙"ROST" is a retail company, that suggests equipment for engineering and water supply systems, installation, and design services.I was responsible for recruiting, adaptation process of newcomers, organization of corporate events, and staff training.🎯My achievements include: Planned and conducted a mini-football championship among employees and customers.Arranged a New Year design contest among employees.Organized the participation of employees in the charity event "Forest of Victory".Run a few training courses for retail specialists, supervisors, and business development managers.

Samara

🗜STF BACS is a scientific and technical company specializing in EPC projects and analytical equipment manufacturing for Oil&Gas industry.I was responsible for recruiting, adaptation process of newcomers, organization of corporate events, and staff training.🎯My achievements include: Found more than 30 technical specialists (94% of new employees successfully completed their probation period).Organized 2 staff trainings.

Bachelor'S Degree, Economics

Clinical Psychology, 4,8 From 5