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Renata Arruda Email & Phone Number
Sr. Commercial Executive
at
Microsoft
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Sr. Commercial Executive
Location
São Paulo, São Paulo, Brazil
Company size
Who is Renata Arruda? Overview
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Quick answer
Renata Arruda is listed as Sr. Commercial Executive at Microsoft, a company with 231118 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Renata Arruda.
Renata Arruda previously worked as Commercial Executive at Microsoft and PTS - Partner Technical Strategist at Microsoft. Renata Arruda holds Bacharel, Sistemas De Informação from Universidade São Judas Tadeu.
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Microsoft
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Profile bio
About Renata Arruda
Profissional com 15 anos de experiência no mercado de trabalho, realizando as atividades de:- Experiência em lecionar disciplina de Governança de TI para curso de graduação;- Atuação em em implementação de processos para Gerenciamento de Serviços de TI baseado na biblioteca ITIL alinhado aos conceitos e framework de Governança de TIL e ao padrão ISO20000;- Experiência em ministrar treinamentos referentes às práticas de mercado, tais como ITIL e COBIT.- Realização de auditorias para SOX, de acordo com o framework de Governança de TI, COBIT, e o Audit Guideline;- Desenvolvimento de Softwares voltados para gestão empresarial (ERP);- Projetos de desenvolvimento de sistemas utilizando UML, RUP e conhecimentos em gerenciamento de projetos de acordo com o PMBOK.Specialties: Certificações:- ITIL Expert V3;- ITIL Intermediate Service Operation V3;- ITIL Intermediate Release Control and Validation V3;- ITIL Intermediate Operational Support & Analysis V3;- IT Service Manager (Master V2);- ITIL Foundations V2;- ITIL Foundations V3;- COBIT Foundations.
Listed skills include Cobit, Itil, It Service Management, Pmbok, and 17 others.
Current workplace
Renata Arruda's current company
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Microsoft
11 roles
Renata Arruda work experience
A career timeline built from the work history available for this profile.
Commercial Executive
Current
Aug 2022 - Present
Pts - Partner Technical Strategist
- Responsible for define technical strategies for partners;- Conduct partner during the digital transformation journey;- Act strategically to help partners to be able and skilled in Microsoft technologies
Jul 2019 - Aug 2022
Sam - Support Account Manager
- Responsible for Managing support contracts of Partners in Brazil;- Support partners in their digital transformation through business understanding and proposal of services and readiness;- Management of support incidents integrating partners and Microsoft support teams.
Aug 2018 - Jul 2019
Tam - Technical Account Manager
- Technical trust advisor providing services recommendations with focus on business value to customer business;
- Support contract management for the second largest Premier Support customer in Brazil;
- Relationship management with BDMs and technical professionals
- Incident and crises management;Extra Milles achievements:
- Leadership of Services Partner Initiative focusing on stablish strategic relationship with services partner
Dec 2011 - Aug 2018
Professora
Responsável por lecionar a disciplina de Governança de TI para o curso de graduação.Conteúdo programático: Gerenciamento de Serviços de TI (ITIL), Governança de TI (Cobit), Desenvolvimento de Sistemas (CMMI), Qualidade (ISO 20000)
Aug 2011 - Dec 2012
Process Consultant
- Foco em Gerenciamento de Serviços de TI utlizando como base a biblioteca ITIL V3 e os modelos de outsourcing existentes, tais como e-SCM.- Consultoria em desenvolvimento e aprimoramento de processos de TI, utilizando as melhores práticas de mercado, alinhados aos conceitos de Governança de TI e Corporativa.
Sep 2009 - Dec 2011
Professora - Mba
Responsável pela disciplina de Gerenciamento de Serviços de TI para o curso MBA de Governança da Informação
Mar 2011 - Jun 2011
Consultora E Instrutora
Consultoria em projetos relacionados aos temas de Governança de TI e Gerenciamento de Serviços de TI. Entre os assuntos tratados está a implementação de processos baseados nas práticas de mercado, tais como ITIL, COBIT, ISO20000.Além disso, ministro os treinamentos dos temas a seguir:- Fundamentos ITIL V2;- Practitioners ITIL V2 (Release and Control, e.
Nov 2006 - Nov 2009
Consultora
- Implementação de processos baseado no framework COBIT;- Auditoria de processos de TI com o objetivo de obter a certificação Sarbanes-Oxley;- Análise de maturidade dos processos de TI, baseada no framework COBIT.
Dec 2005 - Nov 2006
Estagiária
- Atuação em desenvolvimento e customização de solução de Service Management, voltada para a adoção das melhores práticas ITIL;- Consultoria em pré-venda de solução de Gerenciamento de Serviços de TI
Mar 2005 - Oct 2005
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 231118 employees →
SM
Shreya Masurkar
Colleague at Microsoft
Mumbai Metropolitan Region, India
View →
SC
Santiago Carvajal Valencia
Colleague at Microsoft
Medellín, Antioquia, Colombia, Colombia
View →
AR
Aryan Raj
Colleague at Microsoft
Vaishali, Bihar, India, India
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JS
Jin Seok
Colleague at Microsoft
Vancouver, British Columbia, Canada, Canada
View →
MR
Mckenna Robinson
Colleague at Microsoft
Denver, Colorado, United States, United States
View →
SS
Sidharth Sabat
Colleague at Microsoft
Sydney, New South Wales, Australia, Australia
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DW
Dawid Wróbel
Colleague at Microsoft
Mińsk Mazowiecki, Mazowieckie, Poland, Poland
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DP
Dhaval Popat
Colleague at Microsoft
Santa Clara, California, United States, United States
View →
TH
Timothy H Chung
Colleague at Microsoft
Redmond, Washington, United States, United States
View →
AH
Angelyn Haprilla
Colleague at Microsoft
Pontianak, West Kalimantan, Indonesia, Indonesia
View →
Shreya Masurkar
Colleague at Microsoft
Mumbai Metropolitan Region, India
View →
SC
Santiago Carvajal Valencia
Colleague at Microsoft
Medellín, Antioquia, Colombia, Colombia
View →
AR
Aryan Raj
Colleague at Microsoft
Vaishali, Bihar, India, India
View →
JS
Jin Seok
Colleague at Microsoft
Vancouver, British Columbia, Canada, Canada
View →
MR
Mckenna Robinson
Colleague at Microsoft
Denver, Colorado, United States, United States
View →
SS
Sidharth Sabat
Colleague at Microsoft
Sydney, New South Wales, Australia, Australia
View →
DW
Dawid Wróbel
Colleague at Microsoft
Mińsk Mazowiecki, Mazowieckie, Poland, Poland
View →
DP
Dhaval Popat
Colleague at Microsoft
Santa Clara, California, United States, United States
View →
TH
Timothy H Chung
Colleague at Microsoft
Redmond, Washington, United States, United States
View →
AH
Angelyn Haprilla
Colleague at Microsoft
Pontianak, West Kalimantan, Indonesia, Indonesia
View →
2 education records
Renata Arruda education
Bacharel, Sistemas De Informação
Tecnólogo, Processamento De Dados
Colégio Eniac
FAQ
Frequently asked questions about Renata Arruda
Quick answers generated from the profile data available on this page.
What company does Renata Arruda work for?
Renata Arruda works for Microsoft.
What is Renata Arruda's role at Microsoft?
Renata Arruda is listed as Sr. Commercial Executive at Microsoft.
Where is Renata Arruda based?
Renata Arruda is based in São Paulo, São Paulo, Brazil while working with Microsoft.
What companies has Renata Arruda worked for?
Renata Arruda has worked for Microsoft, Faculdade Bandeirantes De Tecnologia - Bandtec, Ibm, Unicid - Universidade Cidade De São Paulo, and Quint Wellington Redwood.
Who are Renata Arruda's colleagues at Microsoft?
Renata Arruda's colleagues at Microsoft include Shreya Masurkar, Santiago Carvajal Valencia, Aryan Raj, Jin Seok, and Mckenna Robinson.
How can I contact Renata Arruda?
You can use AeroLeads to view verified contact signals for Renata Arruda at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Renata Arruda attend?
Renata Arruda holds Bacharel, Sistemas De Informação from Universidade São Judas Tadeu.
What skills is Renata Arruda known for?
Renata Arruda is listed with skills including Cobit, Itil, It Service Management, Pmbok, Governance, Iso 20000, Service Management, and Outsourcing.
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