Renata Grzeskowiak Email and Phone Number

• Review worker’s compensation submissions from PEO clients and perform the following functions: ensure all required documents are received, obtain any missing information, utilize systems and tools to properly assess the risk, determine appropriate rating and premiums, and deliver the proposal documents to the PEO. • Develop and maintain working and personal relationships with key client stakeholders to transition into the role of a trusted advisor and facilitate the sharing of advise and information relevant to the client, developing new and expanded business, and gain client referrals, thereby increasing growth of PEO programs to the book of business by 15%.• Negotiate with reinsurance carrier underwriters on individual high risk clients to secure the most comprehensive and competitive quote terms, conditions, and pricing which has maintained our renewal retention at 100%.• Provide account servicing functions including issuing MCP policies, endorsements, cancellations, reinstatements, and contract services. • Provide support and daily service for four PEO’s totaling $8M in annual premiums.

• Responsible for evaluating exposures/controls, loss history, and financial condition for complex construction businesses and accounts. • Assist and collaborate with underwriters on pricing , policy endorsements and policy content. • Compute premiums for policies, selects appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a policy. • Anticipate the needs of the Underwriter and the customer based on the policy submitted. • Provide account servicing support ( including endorsements, cancellations, reinstatements & adjustments, billing & collections, contract services, Risk Engineering requests, and OCP quotes/policies) as directed by the Underwriter or Underwriting Support Manager. • Support assigned Underwriters with broker/customer interactions and correspondence.

• Created gymnastics program for students ages 6-14 to develop progressions beginning with basic skills on all Olympic events (vault, uneven bars, balance beam, floor exercise).• Classes are designed to develop coordination, strength, agility, confidence, and self-esteem.• Forward and backward rolls, handstands, cartwheels, front and back walkovers , hip circles, pullovers, and basic dance skills (jumps and leaps) will be emphasized in order to create a solid basis for learning more advanced skills. • Foster a positive sense of self by guiding children to have fun and feel good about their gymnastics participation.

Market, service, and develop new business prospects for Property & Casualty Excess and Surplus Lines (General Liability, Excess Liability, Workers Compensation, Business Auto, Foreign Package, Professional Liability, and Directors & Officers).• Obtain renewal information, complete ACORD applications, and negotiate renewal terms with insurance companies to obtain the best combination of coverage and premium – increased premium volume of $325,000 of new small commercial business for 2013.• Provide proactive daily service and post-placement outputs (e.g. policy checking, certificates of insurance) for block of business totaling $700,000 in premiums.

Serve as a liaison between the veteran and the pharmacist’s consult to ensure prescriptions are filled properly. • Improved outpatient pharmacy’s overall efficiency and effectiveness by reducing waiting time for medication by 43% from an average waiting time of 28 minutes to 16 minutes. • Handling questions/concerns about incorrect dispensed medications – 100% of patient complaints are immediately resolved.

• Analyze and review complex commercial insurance policies for high profile clients throughout the country to ensure they are issued in accordance with sales proposals and client instructions.• Determine the difference between the Renewal and Expired Policies and change in policy coverage forms through review of coverage forms, endorsement generation, endorsement checking.• Address items of critical importance with the field office and the carriers to insure client is receiving the best possible coverage and request necessary changes from various carriers.

• Identify discrepancies on endorsements/changes (Property & casualty) submitted from the carrier. • Submit premium requests to ensure all invoices are properly allocated.• Adhere to sales force requests for proper delivery of documents.• Reviewed all documents created/or received are properly input into DMS/WMT system.• Consistently improved communication between the sales force, account managers, and premium specialists.

• Provided personal day-to-day duties of clerical office work, travel coordination, scheduling of appointments, and financial database entry. • Consistently kept lines of communication open between the trading floor and the client portfolio.

• Provide product consultation, case implementation, and integrated sales opportunities for 40 accounts.• Drive renewal strategies, pro-active service and market initiatives, and territory management – case count up by 30%.• Enhanced customer/producer relationships as a single point of contact – increased block growth by 12%.• Partner with underwriting/enrollment services/customer care units - achieved persistency of 95% within territory.

• Managed Fortune 100 accounts, including SunTrust, Equifax, Southern Companies, and Total System Services.• Negotiated more than $50 million in corporate information technology at favorable rates and fees.• Established highly effective relationships with clients at all levels from technical staff, support staff, and management staff (CEO, CIO, and CFO) - increased sales by 30% through assertive salesmanship, professionalism, and consistent weekly follow-up visits.

•Negotiated quotes with sales team and agents to ensure competitive rates - directly resulting in increased sales worth over $500,000.•Prepared and conducted annual review presentations to customers - strengthening customer relationship and maintaining superior disability claim management.

•Maintained 80 accounts with a book of business totaling $8 million in premiums - typical number of accounts for underwriters is 40-50 cases.•Designed and modified lines of coverages (Long and Short-Term Disability, Accidental Death & Dismemberment, and Corporate Travel) directly resulting in improved insurance programs and cost savings for customers.•Served on a 12-member team to focus on West Coast/Midwest territories to develop target markets and increase profit margins by 5-9%.

• Served as a liaison and primary link for the Atlanta Committee for the Olympic Games (ACOG) and the Republic of Slovakia participating in the 1996 Atlanta Olympic Games.• Required to 24-hour commitment to the NOC delegates, Olympic athletes, and relocation to the Olympic Village.• Maintained and advised athletes on village operations such as team accreditation, village reception procedures, guest pass administration, and housing allotment. • Extensive use of interpersonal skills to overcome and handle language barriers, cultural diversity, and various security measures (gas and bomb threats, and hostage situations).