During my training courses, I worked on different projects:• Developed databases and processes models using BPMN and UML (class, use case, activity, sequence, and state diagrams)• Created user stories and prototypes• Performed testing• Builded dashboards using Tableau and Power BI for decision making

• Coordinated and supervised the process of addressing and resolving problems such as water leaks, ascensional humidity, and cracks• Conducted thorough inspections to identify and assess issues, providing accurate recommendations for repairs and remediation• Managed customer inquiries and complaints, ensuring prompt and satisfactory resolutions

• Collaborated with architects to transform and renovate residential houses, flats, and commercial buildings• Managed a diverse range of tasks, including project planning, accounting, budgeting, material procurement, subcontractor coordination• Created the logos, invoice headers, and business cards to enhance brand identity and marketing efforts.• Established and maintained positive relationships with clients, suppliers, and subcontractors

• Conducted prospecting activities to identify homeowners interested in selling their properties

• social and self-esteem reinforcement• English learning• Seasonal jobs• Practicing and rehearsing Drums

• Managed the product orders and stock• Developed efficient delivery plans and optimized delivery personnel schedules• Led and motivated a team of delivery personnel, providing guidance and support to ensure high-quality service delivery