Renato Borba Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

● Readiness for PCI and ISO 27001 certification● Journey and documentation creation and maintenance for a tailored Enterprise Governance of I&T system● Audit according to ISO 19011 directives● Consultancy services regarding I&T Services management, cybersecurity and governance

São Paulo Area, Brazil

Main activities is to create professional value for our members and continually involve them on events that enables their career evolution.

São Paulo, Brasil

● Management of ~4M BRL of Annual earnings only with GRC services● Team and project management measuring operational and financial performance;● Accountable and responsible for ISMS implementation with successfully achievement of ISO 27001:2022 enterprise´s certification;● Management to delivery ICT Governance, Risk and compliance management with 21 members team;● Product development and improvement for GRC services like Account management, audit and assessment, Data Privacy continuous support, business continuity, risk management, data analytics, IT architecting, DevSecOps implementation journey and Security awareness for each topics

São Paulo Area, Brazil

São Paulo E Região, Brasil

São Paulo E Região, Brasil

● Responsible to align and design all implementation requisites for SGSI entire all;● Responsible to create the service delivery strategy;● Products and resources redesign for better security services delivery;● Service delivery management for companies from finance, retail, lawyer and other sectors);● Responsible to mapping and direct around 90 routine tasks for 24x7 SOC operation and PCI compliance monitoring;● Responsible for new customers onboarding processes;● Responsible for Information Security Director Plan ellaboration.

São Paulo E Região, Brasil

● Responsible for CAPEX/OPEX with total amount of R$ 8.5M/y● Coordinator for IT Services like SOC (Security Operation Center), Cyberintelligence, Account Admin & IT Architecture;● Responsible to conduct and coordinate forense computing and Cyber investigation team;● Management of IT Governance & Service Management disciplines;● Coordinating a 9 people team.

São Paulo Area, Brazil

● Structuration of IT Governance team defining process, roles and responsibilities for process managers;● Environment establishment to enable IT and Business alignement;● Quality and security assessment for new vendors and services to guarantee the best service level;● Development of a new Cybersecurity team and a new SOC Operations;● Remanufacturing of the IT Service model; o New IT Service Catalogue still being used by Business areas. The usage of ITSM Tool was increased by order to 550% in a 2 years period; o Conduct of RFP or new ITSM Tool;● Responsible to conduct strategic projects as PCI, CyberIntelligence & Fraud prevention e OEA;● Rewrite Backup policies;● Responsible for SoD, RBAC and Inheritance model that helps to save 6 FTEs when was Amadeus´ User management team was started to operate; ● Create the Information Security Direction Plan.

- Responsible for KPIs regarding problem management process;- Responsible for Major Incident and recurrent incident analysis to identify root causes;- Responsible for tracking accomplishment of actions defined to eliminate/mitigate found causes for each Major Incident;- Manage problem requests for LATAM;- Part of Global Problem Management Team;- Contribute to Global implementation / rollout of Problem Management Process according ITIL v3

São Paulo Area, Brazil

• LATAM Problem Management• ISO/IEC 20000 LATAM processes implementation• Continual Service Improvement consulting [Group Vallourec no Brasil]• GAP mapping between Delivery x contracted [Group Vallourec no Brasil]• Bodyshop to Service Management Transformation in Change Management [TIM]• Service Management Indicators´ definition• Support and Control on Disaster Recovery Plan• Quality [9k], Service Management [20k] and Security [27k] Audit• Security IT devices support and operation;• Coaching to Management Staff on Quality, Service and Security standards;• ITIL and Information Secuity Trainning to Technical staff;;• Knowledge improvement for service coordination and management professionals;

• Security rules Implementation and control on security devices;• IT Infrastructure projects organization and coordination;• Change and Availability management of productive environment;• Information Security Management;• Member of Information Security Management Committee;• Commercial representation onevents;• Information Security requisites Mapping;• RFP´s evaluation and strategic alignment;• Mission Critical datacenter move project management [Prodesp - SD];

• Files control and organization;• LAN supporting;• Customer control tool elaboration;

• Files control and organization;• Audit and ratification on dwelling processes;• Sales and comission control;

Post Graduate, Technology And Information Security

Network computers and information security management

Network Administrator, System, Networking, And Lan/Wan Management/Manager

Network computers administration

Data Processing Technician, Information Technology

Mba Gestão De Negócios