Renato S. Email and Phone Number

Responsible for carrying out requirements implementation of CRM implementations of credit collection analysis. Participating in care automation projects using RPA software, applying concepts of AI - Artificial Intelligence.

Acting with support to CRM support of negotiations of collections and financing.

Responsible for the management, implementation and project management with open source monitoring tool Zabbix and analyze network faults and structure.- Monitoring network and systems (Zabbix);- Development of shell script for automating tasks.- Automatic application deployment;- Development, implementation and monitoring of the deploy for systems/products;

Responsible for keeping up-to-date on the backup site of the Beach Park Technology Park

Responsible for the management, implementation and project management with open source monitoring tool Zabbix and help-desk, I manage the M2MFrotaWeb, analyze network faults and structure, upgrade and maintenance the database.- Monitoring network and systems (Zabbix);- Development of shell script for automating tasks.- Automatic application deployment;- Development, implementation and monitoring of the deploy for systems/products;

Develop web sites using the joomla and wordpress framework, user support, using PHP language and Mysql database. Working with MVC project standards and using SVN versioning "Subversion".

• Assist in the administration of the Computer Network and support the users in the aspects of hardware and software.• Provide support involving the assembly, repairs and configurations of equipment and the use of available hardware and software.• Prepare inventory of existing hardware, controlling acquisition invoices, maintenance contracts, and warranty terms.• Contact software vendors to troubleshoot purchased applications.• Back-ups and other security procedures for stored data.• Direct support for users;• Support and follow-up on IT Sector projects.