Responsible for accelerating our business objectives and increase overall customer satisfaction, through deep engagement and delivery of solutions that address core business needs by developing growth vectors that align with business objectives or in new, emerging areas through collaborative work across organizations, collaborating with UX, marketing, field sales, and product teams across Microsoft and external partners to deliver products that are better together, ensuring customer success for all customers, while working closely with key accounts. It's also part of this role to define, and track usage & business success metrics – maintaining a data and results driven culture while nurturing a team culture of high collaboration, transparency, inclusiveness, and trust; To regularly present new growth hypothesis, plans, status updates and more to the leadership teams and customers; To review & define storytelling success for our latest capabilities aligned to personas; And to work across disciplines to drive growth of revenue, usage and advocacy of our products.

Responsible for working with engineering, product marketing and field sellers to design field sales strategies to position current and upcoming key business values and differentiation from Dynamics 365 Sales and Customer Voice to propel our customer's sales operations to become more productive, collaborative and effective, within the context of their industries and maturity level, allowing them to establish a long-term growth plan with Microsoft to achieve their most strategic goals.

As the global sales leader for our Dynamics 365 Sales line of business, I help design our workload sales strategies to drive, enable and empower our customers with solutions to Digitally Transform them to achieve outstanding Sales results.By leveraging the core capabilities of Dynamics 365, combined with AI from Sales Insights and the power of relationships from LinkedIn Sales Navigator, our customers can achieve more by focusing on actual results, turning relationships into revenue and predicting outcomes.

The Partner Technical Architect will drive practice based partner technical capabilities in collaboration with the Partner Technology Specialists. This is a partner facing role that is accountable for developing and support practices in both existing and newly recruited partners. Key responsibilities include:   Assess the partner technical capabilities and develop a custom learning path based on the identified gaps. Plan testing environments and review existing operational and delivery technical model. Deliver deep level technical workshops, executing on the defined learning path and developing technical aspects of key scenarios defined in the technology roadmap. Enable and teach the partner in performing and delivering Architecture Design Session (ADS). Provide guidance for completing competency/qualifications technical requirements. Enable the partner in identifying technology opportunities that enable and/or support the creation of differentiated offers in the market. Enable the partner in creating/adapting SOW for the offers, defining the delivery/operational models and including adoption services and activities. Enable the partner to be successful during pre-sales activities which includes delivery of Proof Of Concepts (POC), Pilots, Prototypes and technical blockers and objections removal. Enable the partner to discover ways to automating solution to reduce costs and create repeatability, while documenting processes for knowledge retention and IP.

PTSs are responsible for building the channel capacity and capability plan integrated with the new Cloud Partner Capacity Framework, driving for a single view of capacity across CRM Online, ERP, O365 and Azure. I'm responsible for helping partners develop their ability to deliver the technical value proposition of Microsoft Cloud Solutions, reframing the way partners think about the business opportunity with Microsoft. In addition, I coach partner Pre-Sales to be ready to reframe the way customers think about Microsoft by delivering world class demonstrations and differentiating through rapid/agile prototyping and implementations.

Responsible for working with Solution Specialists and Partners to drive sales CRM in targeted Industries with defined scenarios for opportunities that meet the required deal thresholds and criteria by executing world-class technical pre-sales engagements which focus on the business value of Microsoft Dynamics solutions, with particular emphasis on the competitive and business value of these solutions. Engaging at deep technical levels within assigned Microsoft Dynamics opportunities and being able to translate how technology solves business problems.

Providing technical advisory and guidance to help BitFractal design modern SaaS solutions using Azure, Azure AI Services, Open AI, following best practices and responsible AI principles.

Providing technical advisory and guidance to help BlueHive architect and design modern solutions, following best practices and responsible AI principles.

• Head of a sales team focused on a consultive approach for complex solutions selling. • Acting on a multi-market segment that comprehend Insurance, Retail, Air transport and Healthcare companies from Large enterprises to SMBs.• Increased exponentially Wittel’s results with new logos like Odebrecht, Allianz, Europ Assist and others and business growth on consolidated customers like BB Mapfre, Ipiranga, Petrobrás and others.• Developed the team to exceed results working under the proven Solutions Selling methodology.

• Lead a pre-sales department with a sales achieved quota of over $30MM a year for CRM, process automation, Voice of the Customer, Speech, Text an Social Analytics, BI, digital recording, quality management, performance management, workforce management and other solutions.• Increased revenue and reduced cost for leading companies like NET, SKY, Atento, TIVIT, Algar, Oi, Vivo and others through BI, CRM and business automation projects

Professor de Sistemas de Informação e Internet em disciplinas correlatas ao desenvolvimento de software como .NET, C#, VB.NET, ASP.NET e Sillverlight 2.