Ren Cass Email & Phone Number

Delaware, United States

★ Created individualized service plans in collaboration with clients, families, and other professionals.★ Provided ongoing evaluation of client progress towards goals established in service plans.★ Facilitated referrals to community resources for support services including financial assistance programs.

Earleville, Maryland, United States

★ Developed individualized care plans in collaboration with clients, family members, andinterdisciplinary teams.★ Provided crisis intervention and emotional support to individuals and families in need.★ Advocated for clients in various settings, including court hearings, school meetings, and medical appointments.

Earleville, Maryland, United States

★ Developed orientation programs and training materials designed to introduce new volunteers and staff to the organization's mission and values.★ Maintained relationships with external organizations that could provide resources or assistance for our volunteer program.★ Recruited subject matter experts as mentors or advisors for our volunteer programs.★ Recruited, interviewed, and hired volunteers and staff and saw them through the entire onboarding and orientation pipeline.

Austin, Texas, United States

★ Developed and piloted volunteer-based STEAM programming in Austin Title I schools bringing the community into the classroom.★ Processed background checks, reviewed applications, and interviewed Volunteer Candidates★ Led meetings to align on project goals including onboarding volunteers and staff.★ Improved volunteer engagement and retention through relationship management and timely communications.

Orlando, Florida, United States

★ Developed relationships with customers to ensure satisfaction throughout their stay.★ Provided world renowned customer service to guests by addressing inquiries and resolvingcomplaints in a timely manner.★ Demonstrated strong communication skills while interacting with guests, coworkers, andsupervisors.★ Provided concierge services such as restaurant recommendations, local attractions, ticket purchases.