Renchia Bean Email & Phone Number

South Africa

City Of Johannesburg, Gauteng, South Africa

DUTIES PERFORMED- Handled sensitive personal data with discretion, including credit cards, date of birth, and home addresses- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.- Liaison with wedding coordinators at the Hotels to arrange wedding day extras and all.

DUTIES PERFORMED- Ensure adequate infrastructure and ability of staff to support effective customer service - Ongoing training to support enabling the team to perform duties to the best of their ability.- Manage the day-to-day operations of the call center to ensure call queues are kept to a minimum ensuring clients are serviced effectively and.

DUTIES PERFORMED- Liaising with Agents as a wholesale group’s consultant- Selling and tailor-making group requests as per agent/passenger’s request- Costing, negotiating of rates, typing and sending of Group Quotes / Proposals- Liaising with local and International Operators / Hotels by booking accommodation, transfer’s, tours, cruises, team building.

Howick, Kwazulu Natal

I am a home based Travel Consultant that strives to give her clients the best possible customer experience and making their travel dreams come true.