Email communications, and media used in advertising.Assisted businesses with setting up marketing policies and programmes for consistent growth.Created customer awareness of services, and special promotions with creative advertising strategies.Answered incoming phone calls and sorted, distributed and sent mail correspondence.Answered phones and supported staff with clerical tasks.Managed daily office operations and equipment maintenance.Greeted visitors and appropriately directed to designated areas.Maintained an accurate record of existing and prospective clients.

Accurately and efficiently maintain the documents..Scheduled workers and allocated resources for routine office operations and special projects.Recruited new team members for vacancies using online job boards.Assigned clerical work to team members and reviewed results against objectives.Worked with team members to deliver effective customer service strategies.

Created positive, helpful and excellent working environments by offering support and guidance to staff.Maintained organised calendar covering team meetings, trips, and appointments.Organised office documentation for maximum efficiency and team productivity.Trained and mentored junior administrative team members in procedures.Sat in on meetings, hearings, and conferences to document activities.Retained quality customers.