Head Of Retail Online
Current1. Driving the sales performance of B2C online retail platforms while also improving bottom line result especially gross profit margin.2. Controlling the effectiveness of ads spending and marketing voucher across all platforms to match assigned budget and business performance target.3. Leading Customer Excellence team to ensure good customer service by ensuring the timely resolution of customer issues/complaints.4. Providing business and market analysis then create weekly and monthly reports to identify areas of business growth.5. Driving the sales performance of B2B, driving leads and ensure smooth process from start to delivery. 6. Building a good relationship with all internal and external stakeholders.