Monitor application transaction, server condition including CPU and HDD Health, and network connection.Perform batch execution, monitor, coordination, resolution and escalation on batch failure.Perform server daily backup and tape management.Maintain performance standard data such as manual records, job logs, system log, and any other records related to performance standard.Develop and submit reports which will include problem report, monitoring report (event log report), service level report, asset report, performance standard and network report.Perform IT Service Management function, in the following area:Incident Management : identifies, record, track, and correct (as long as defined in the procedure), perform escalation for incident that may impact to Data Center services.Problem Management : identifies service disruptions.Change Management : plan and monitor changes.Asset Management : Records, track entry / exit from Datacenter.DC management system : performing the day to day DC operation and activity according to the established DCMS process/procedure.

Maintenance hardware and software of hitachi ATM machine On Job Training Maintenance of IBM server machine such as AS400, storwize, X and Z series Maintenance hardware and software of IBM POS machine

Installing system, inventory asset, maintenance hardware, software and network