General Manager
CurrentGeneral Manager/Facilities Account Manager Oversee day-to-day operations, including budgeting and payroll management. Manage all accounts for facility and preventative maintenance programs both regionally and nationally. Supervise team of maintenance technicians; coordinate, train, and develop all staff. Executed human resource responsibilities such as disciplining and coaching. Direct project management on construction jobs, ensuring compliance with safety and security protocols. Order parts and supplies as necessary, effectively managing vendor relationships. Build customer base by meeting with potential clients and educating them on benefits of services. Facilitate customer satisfaction through immediate resolution of conflicts for strengthened client retention and loyalty.