Rene Chen Email & Phone Number

• Engaged in active communication with different stakeholders to gain a thorough understanding of customer needs and coordinated efforts to ensure the project could be completed within the agreed timeline.
• Established the product model and identified potential suppliers for the necessary components to ensure that the supplier could provide high-quality components at a competitive price to assist sales in winning orders.

Taipei City, Taiwan

• Observed the product life cycle of existing customers, which involves studying the stages of product (DCS, PLC, SIS), in order to identify the right time for customers to upgrade their products.
• Managed customer complaints to maintain good relationships with existing customers by providing timely assistance to customers, including troubleshooting equipment issues and providing technical support.

• Conceived and executed loyalty partnership project, collaborated internally and externally with colleagues and agencies to achieve the best execution results.

台灣 Taipei City 台北

• Planned online campaigns which are held in LINE Shopping official account.
• Handled operation for LINE shopping Official account, monitoring every detail of each campaign.

Taipei City, Taiwan

• Followed and achieved department’s sales goals on a monthly basis.
• Maintained good relationship with clients by providing support, information and guidance; improved the client’s satisfaction by responding to the client’s requirements fluently.

Taipei City, Taiwan

• Handled over 20 projects and communicated with over 300+ influencers fluently through communication with clients/suppliers.
• Ensured project deliveries are done based on agreed timeline and expectations with high quality.