Store Manager
CurrentAssumes overall responsibility for the storeDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersMaintains a strong leadership presence in store, while ensuring that all customers receive exceptional serviceEnsures company standards are met for store and associates at all timesPrioritizes, plans, and adjusts schedules as necessary to maximize salesConsistently reviews payroll, ensuring appropriate staff levels at all timesPlans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely mannerCoaches team in the moment, providing consistent and constructive feedbackUtilizes company tools to diagnose opportunities and develops action plans to improve performanceEnsures staff is trained and knowledgeable in customer service, merchandise and operationsManages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisalsForecasts/reforecast business, focusing on productivity to meet sales goalsEnforce all company policies and procedures, including health, safety, and securityManages store controlled expenses to budget, identifying opportunities to increase contributionManages and controls shrinkRegularly communicates with District Manager to discuss strengths, opportunities, and business trendsIdentifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsCreates customer loyalty and creates relationships within local communityEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stock sales floor in a timely mannerResponsible for monitoring inventory stock levels