Rene Kelley Email & Phone Number

New Jersey, United States

Newark, New Jersey, United States

• Maintain a "customer is first" environment to meet or exceed expectations and needs
• Analyzed and underwrote different insurance products
• Communicated and followed up with insurance carriers for information required for underwriting
• Ensure that credit decisions and recommendations are made in accordance with credit principals and in compliance with policies
• Preparing and issuing loan packages and credit correspondence
• Follow-up with brokers/clients to ensure that requirements needed for renewals and reviews are collected and delivered on a timely basis

Cranbury, NJ

• I was hired to assist the Vice President of Lending in building and leading the Quality Control Department for outsourced loan processing of three area credit unions. In addition, I processed customer loans in a timely.
• Managed a high volume workload to expedite loan processing by organizing day-to-day workflows, prioritizing closing list, and cultivating productive relationships with department managers, colleagues, and credit union.
• Maintained loan files and documentation in full compliance with internal credit union policies and applicable regulatory requirements.
• Partnered with VP of Finance to create quality control structure, processes, and reporting to ensure compliance with policies, procedures, service level agreements, expectations, and federal/state regulations.
• Leveraged expertise to train new Director of Quality Control on established systems, guidelines, and monthly/quarterly reporting procedures.
• Performed quality control by monitoring daily workload of funded loans, withdrawn loans, incomplete loans, and denied loans and spearheaded planning and execution of weekly and monthly audits to verify ongoing.

No Brunswick, NJ

• I managed branch operations, sales, and staff training, coaching, and career development. By cultivating trust-based relationships with new and existing clients throughout the entire lending cycle, I provided loan.
• Consistently exceeded loan/insurance sales goals by 150% with minimal charged off loans and poor loan investments; ranked #7 of 20 producers district-wide in 2014, #15 of 126 region-wide in 2014, and #5 of 126.
• Distinguished as only branch employee to pass the New Jersey State SAFE Compliance Exam for mortgage products.
• Underwrote loans and performed complex calculations leveraging in-depth understanding of risk assessment, documentation review, and credit analysis, as well as meticulous attention to detail.
• Stepped up to take on additional responsibilities for daily collection calls and payment processing, assisting with legal matters, adjusting terms, balancing cash drawer, and maintaining all work in-house.
• Protected company against risks by maintaining 100% adherence to all internal policies and regulatory requirements, including securely handling confidential personal and financial information.