Rene Larocque Email & Phone Number

Calgary, AB, CA

Engaged with new customers to implement Pandell software that met client expectations and requirements. Led external training sessions and took charge of second-tier support, bug reporting, software testing, and comprehensive documentation management.

Provided customer support with tasks such as troubleshooting, data fixes, and bug reporting. Worked as the main point of contact for customization requests and other client needs. Dedicated to meeting internal metric goals and received only positive feedback from clients.

Executed diverse clerical responsibilities while managing office supplies and overseeing ongoing employee perks. Spearheaded new organizational systems and made significant contributions to social committee activities, documentation, graphic design, and more.

Worked with various companies and independent vendors to provide project-based design services such as logos, promotional materials, book covers, presentations, and more.

Collaborated with the lead graphic designer and sales team to produce technical illustrations and spec sheets that were budget-friendly, met client specifications, and completed with meticulous attention to detail.

Managed diverse roles in the restaurant working as part of an effective team in a fast-paced environment. Gained experience in shift leadership, training, and building customer relationships with regulars.

Acquired an array of experience supporting various departments in both office and plant settings; handling clerical tasks, data entry, AP/AR, inventory management, quality control, and general labor.

Relational Database Foundations

Graphic Design Advanced Diploma

Fine Art Studio Foundations