Rene Leclair Email & Phone Number

San Jose, Ca, Us

United States, Us

I assist both dentists and patients alike with various concerns, including status of treatments and billing, as well as referrals to nearby offices. I routinely score excellently on evaluations and my supervisors have mentioned my name as a potential trainer candidate when the time comes due to my willingness to assist fellow agents with issues in their calls.

Highland Park, Michigan, Us

Me and my team assist both patients and dental providers with various situations, such as whether procedures were approved or even manually assisting clients in locating nearby dental offices. I performed to the utmost of my ability with QA scores, routinely received top client satisfaction ratings, and assisted team members whenever I was able, to the extent that I was selected during the summer of 2023 to assist a new team of agents during their nesting phase. I resigned in February 2024 to begin working in parallel with Gainwell Technologies, who were taking over the contract previously held by Qualfon.

Venice, California, Us

I was able to assist our clients in several forms, through e-mails and live chat exchanges, be it rescheduling appointments, locating missed test results, or helping them get refunds for cancellations or other issues. My supervisors raved about the sense of empathy I was able to instill in my communications with our customers.

Hampton, Va, Us

I helped our clients sign up for Covered California health insurance plans during the 2022 Open Enrollment period.

New York, Us

I had two and a half very good years, management was excellent, and I performed my roles with maximum effort, but after the COVID-19 pandemic began I chose to stay on furlough out of an abundance of caution to avoid infecting myself or my family.