At Seequalis, my focus is on propelling operational excellence through insightful business transformation strategies. Leveraging analytical skills and problem-solving acumen, I've contributed to enhancing service delivery and process optimization. My commitment to operational efficiency is evidenced by my work in establishing Operational Excellence Centers, where I've applied my proficiency in ITIL and process management.As a former Business Transformation Manager at Accenture Bulgaria, I championed a culture of continuous improvement and quality assurance. The collaborative efforts of our team led to significant value creation for our stakeholders. My dedication extends to academia as a past Guest Lecturer at Sofia University, where I've imparted knowledge on managing IT services and the ITIL framework, furthering my mission to meld industry experience with educational endeavors.