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Rene Medrano Email & Phone Number
Director
at
SiteSheriff
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director
Location
Greater Houston, United States, United States
Company size
Who is Rene Medrano? Overview
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Quick answer
Rene Medrano is listed as Director at SiteSheriff, a company with 196 employees, based in Greater Houston, United States, United States. AeroLeads shows a matched LinkedIn profile for Rene Medrano.
Rene Medrano previously worked as Application Support Manager at Posigen and Social Media Marketing Manager at Electriqo, Llc. Rene Medrano holds Associate Of Science - As, Information Technology from San Jacinto College.
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SiteSheriff
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Profile bio
About Rene Medrano
As a focused leader, I build lasting customer and stakeholder relationships while upholding the highest standards of performance and productivity. I also maintain efficient project management across complex technical implementations, demonstrating excellent organizational skills and attention to detail. By utilizing data insights, I continue to improve service processes, address key customer objectives, and exceed all expectations.↠ Reduced average ticket volumes at Andavi Solutions by implementing new processes for monitoring ticket queues and handling internal escalations.↠ Selected as the main contact for escalated issues from clients for Production Support and Services, earning a reputation for excellent technical skills and relationship-building acumen.↠ Cited for vital contributions to revamping phone tree and escalation paths at KlickTrack to reduce first response times while maintaining 100% CSAT. ↠ Chosen as the lead project manager and editor for unique, informative how-to videos that showcased the product and unique workflows. ↠ Drove continued customer success by building client relationships, following up with customers, and acting as the primary point of contact for all customer needs and concerns at Arbimed.↠ In my free time, I enjoy Volunteering in Cosplay (the practice of dressing up as a character from a movie, book, or video game), Performing music in small venues and theatre works as well as enjoying various foods around town. I look forward to meeting you! 📧 You can reach me at Rene_medrano@att.net.
Current workplace
Rene Medrano's current company
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Sitesheriff
9 roles
Rene Medrano work experience
A career timeline built from the work history available for this profile.
Application Support Manager
Current
Apr 2024 - Present
Social Media Marketing Manager
Current- Analyzed customer expectations according to past social media activity & develop social media campaigns on all social media platforms. - Defined key performance indicators and KRAs for social media campaigns and increasing social media engagement by 15%- Update social media content across all channels & engage with customers and followers to inform them.
Feb 2024 - Present
Technical Support Team Lead
- Increased customer satisfaction scores after delivering superior support to customer admin resources to resolve questions and issues related to all Andavi solution platforms. - Decreased average ticket volumes by implementing new processes for monitoring ticket queues and internal escalations to ensure timely responses and resolutions. - Analyzed.
Sep 2022 - Mar 2024
Senior Technical Support Lead
- Exceeded average ticket closing numbers by 100% through the effective troubleshooting of complex customer issues as an expert with Happy Fox & JIRA. Maintained 100% CSAT in Q4 2021.- Engaged the engineering team to diagnose, debug, and report on customer-facing problems, as well as supporting the development of new features and services.- Facilitated.
Oct 2021 - Sep 2022
Technical Team Lead/Business Analyst
- Provided top-tier technical support and request responses, handling time-sensitive inquiries & concerns while championing a prompt and courteous approach to service delivery.- Incorporated consultative methods to contact customers, discuss their needs, and demonstrate the utility of products & services, resulting in pacesetting sales growth.
Aug 2020 - Oct 2021
Technical Team Lead
- Handled a wide array of technical escalations for clients through chat, email, and phone, ranking among the top of all technical support staff companywide.- Grew client retention and referrals by advocating for product enhancements.
Dec 2019 - May 2020
Senior Support Specialist & Jr Customer Success
Feb 2018 - Dec 2019
Application Support & Project Coordinator
Eldercounsel Llc
Mar 2015 - Oct 2017
Team & coworkers
Colleagues at SiteSheriff
Other employees you can reach at posigen.com. View company contacts for 196 employees →
EA
Eric Anderson
Colleague at Sitesheriff
Levittown, Pennsylvania, United States, United States
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KD
Kristian Doerr
Colleague at Sitesheriff
Greater Philadelphia, United States
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RB
Rachel Baldassaro
Colleague at Sitesheriff
Greater New Orleans Region, United States
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SM
Staceson Myles
Colleague at Sitesheriff
Greater Tampa Bay Area, United States
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KF
Kayla Fletcher
Colleague at Sitesheriff
New Orleans, Louisiana, United States, United States
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SB
Sandra Bridel
Colleague at Sitesheriff
Glendora, New Jersey, United States, United States
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AB
Amaria Boland
Colleague at Sitesheriff
Greater Hartford, United States
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CW
Chelsea Walther
Colleague at Sitesheriff
Boise, Idaho, United States, United States
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JC
Jesus Curioso
Colleague at Sitesheriff
Pine Brook, New Jersey, United States, United States
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JP
James Pujol
Colleague at Sitesheriff
New Orleans, Louisiana, United States, United States
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Eric Anderson
Colleague at Sitesheriff
Levittown, Pennsylvania, United States, United States
View →
KD
Kristian Doerr
Colleague at Sitesheriff
Greater Philadelphia, United States
View →
RB
Rachel Baldassaro
Colleague at Sitesheriff
Greater New Orleans Region, United States
View →
SM
Staceson Myles
Colleague at Sitesheriff
Greater Tampa Bay Area, United States
View →
KF
Kayla Fletcher
Colleague at Sitesheriff
New Orleans, Louisiana, United States, United States
View →
SB
Sandra Bridel
Colleague at Sitesheriff
Glendora, New Jersey, United States, United States
View →
AB
Amaria Boland
Colleague at Sitesheriff
Greater Hartford, United States
View →
CW
Chelsea Walther
Colleague at Sitesheriff
Boise, Idaho, United States, United States
View →
JC
Jesus Curioso
Colleague at Sitesheriff
Pine Brook, New Jersey, United States, United States
View →
JP
James Pujol
Colleague at Sitesheriff
New Orleans, Louisiana, United States, United States
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1 education record
Rene Medrano education
FAQ
Frequently asked questions about Rene Medrano
Quick answers generated from the profile data available on this page.
What company does Rene Medrano work for?
Rene Medrano works for SiteSheriff.
What is Rene Medrano's role at SiteSheriff?
Rene Medrano is listed as Director at SiteSheriff.
Where is Rene Medrano based?
Rene Medrano is based in Greater Houston, United States, United States while working with SiteSheriff.
What companies has Rene Medrano worked for?
Rene Medrano has worked for Sitesheriff, Posigen, Electriqo, Llc, Andavi Solutions, and Klicktrack.
Who are Rene Medrano's colleagues at SiteSheriff?
Rene Medrano's colleagues at SiteSheriff include Eric Anderson, Kristian Doerr, Rachel Baldassaro, Staceson Myles, and Kayla Fletcher.
How can I contact Rene Medrano?
You can use AeroLeads to view verified contact signals for Rene Medrano at SiteSheriff, including work email, phone, and LinkedIn data when available.
What schools did Rene Medrano attend?
Rene Medrano holds Associate Of Science - As, Information Technology from San Jacinto College.
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