Responsible for the implementation of continuous improvement and the National Baldrige Criteria for Education Performance Excellence:School Customer Service: development, deployment and management of district customer service initiative for approximately 14,000 employees which includes creation of standards and other performance supports, training modules, “voice of customer” data collection and analysis, and employee recognitionAction planning: strategic planning support for district and campus plans, template development/support and training for cabinet, executive staff and other administrators on SMART goals, lead and lag measure development, and the quarterly progress review process with performance scorecardsProject Management: Affordable Care Act deployment, new employee induction, grant time and effort certification, volunteer management, parent engagement and employee professional development Support program efficiency, transparency and alignment to the district MMVV (Mission, Motto, Vision and Values) through the mapping of key district processes

Texas Title 1 Priority Schools Grant ($5.5 mil)- school transformation grantOversaw hiring and support for twenty three grant supported positions; ensured grant compliance by monitoring progress in meeting annual performance measures, critical success factors, grant requirements such as the Teacher Advancement Program (TAP), academic intervention, parent engagement, PBIS, leader effectiveness, teacher Instructional/Evaluation Rubric, and grant data analysisUSDOE Elementary Guidance Grant ($1.5 mil): Managed student intervention program at 12 high discipline elementary schools; supervised three guidance counselors and intervention programming in classroom management, and implemented research based intervention strategies; creation and deployment of elementary guidance curriculum integrated with the district curriculum framework, TEKS, state counseling strands and 40 Developmental Assets throughout the district; oversaw professional development for district counseling staff in areas of at-risk youth issues; coordinated implementation of the 40 Developmental Assets training within district and local communityTitle IV: Safe and Drug-Free Schools and Communities Grant ($350,000): Managed Title IV Safe and Drug free Schools and Communities program for approximately 84,000 students; prevention program delivery and district wide training; supervision of five prevention specialists; creation and implementation of the It’s Not Okay program, a national prevention initiative to combat bullying, substance abuse, violence and other youth related at risk behaviors21st Century Learning Center Grant ($750,000): Managed state afterschool program grant; oversaw academic and enrichment programs at nine high risk campuses; supervised nine site supervisors and academic liaisons; oversaw grant professional development, parent engagement and community involvement

Managed the following district programs and grants:Title IV Safe and Drug Free Schools and Communities Grant, Texas School Survey of Drug and Alcohol Use and other surveysGuidance and Counseling ProgramStudent Intervention Services Emergency Management and School Safety and USDOE Emergency Response and Management GrantNursing Program and Coordinated School HealthTexas State Comptrollers Tobacco GrantCommunications and Public Information (website, cable channel, annual report, newsletters, etc.)Community/Parent Engagement Program and Volunteer Program

Managed statewide prevention program with strong emphasis on training, grassroots community development and state and community level networking. Served on urban team that implemented grassroots level training and programming in large urban communities in Tennessee, Florida, Louisville and Georgia.