Project Manager Ii
CurrentResponsible for the implementation of continuous improvement and the National Baldrige Criteria for Education Performance Excellence:School Customer Service: development, deployment and management of district customer service initiative for approximately 14,000 employees which includes creation of standards and other performance supports, training modules, “voice of customer” data collection and analysis, and employee recognitionAction planning: strategic planning support for district and campus plans, template development/support and training for cabinet, executive staff and other administrators on SMART goals, lead and lag measure development, and the quarterly progress review process with performance scorecardsProject Management: Affordable Care Act deployment, new employee induction, grant time and effort certification, volunteer management, parent engagement and employee professional development Support program efficiency, transparency and alignment to the district MMVV (Mission, Motto, Vision and Values) through the mapping of key district processes