Rene Rubio work email
- Valid
Rene Rubio personal email
- Valid
I am a seasoned industry leader who’s well-equipped to propel organizations into a new era of digital and operational excellence. My career is characterized by transformative leadership, strategic expansions, and market share growth across Central America, the Caribbean, and the USA. I’m not just passionate about technology; I’m dedicated to bolstering key functional areas— operations, finance, HR, and logistics, and launching development programs that empower both frontline and middle management to excel.As a visionary business executive, I harness the power of emerging technologies to spearhead digital transformation and drive substantial improvements in operational performance. I’ve been at the helm of establishing Centers of Excellence and turning them into beacons of operational efficiency and innovation. In the dynamic markets of El Salvador, Costa Rica, and the Dominican Republic, my strategic acumen has been crucial. I’ve navigated these ‘hotspots’ with customized strategies that not only optimized critical processes but also meticulously aligned with our clients’ business goals. The result? Quantifiable growth, enhanced productivity, and diversified services—a trifecta of success that speaks volumes of my leadership impact.If you’re looking to elevate your customer experience, operational performance, or revenue growth, connect with me. Let’s ignite the transformative journey your company deserves!
Self-Employed
-
Senior Consultant On Cx And Bpo OperationsSelf-Employed Jan 2022 - PresentMultiple LocationsIn my current role, I capitalize on my BPO expertise and market knowledge to elevate operational performance for multiple clients across Central America, the Caribbean, and the USA. I enable the integration of new technologies to drive digital transformation and enhance customer and employee satisfaction, ensuring alignment with strategic business objectives. I also lead behavior-driven operational refinements and optimize KPIs through strategic planning and best practice implementation. One of my proudest achievements so far includes: • Devised and implemented custom strategies to enhance operational efficiency, boost employee morale, decrease attrition rates, and improve both profitability and customer satisfaction for various companies.
-
Coo Central America North (El Salvador , Guatemala , Honduras)Teleperformance Jan 2020 - Jan 2022San Salvador, El SalvadorIn this position, I oversaw strategic growth and operations in El Salvador, Guatemala, Honduras, and Nicaragua, prioritizing business expansion and talent development. I initiated and executed centers of excellence, formulated and implemented a strategy to position Central America as a top operational hub, and established shared service centers for operations, finance, HR, and logistics. This tenure was marked by the following milestones:• Boosted margins and reduced costs, leading to a significant 31% EBIT growth compared to the previous year.• Oversaw operational transformation to a work-from-home model for over 7K employees within four weeks during the COVID-19 pandemic, thereby maintaining operational excellence and business continuity.• Expanded operations to all Central American countries; initially, only present in El Salvador. • Led growth of the team from 500 to over 9K employees and attained top-three global ranking for company operations. -
Coo Central American And CaribbeanTeleperformance Jan 2015 - Dec 2019El Salvador
-
Senior Vice PresidentTeleperformance Jan 2008 - Dec 2014El SalvadorAs the VP of Operations and Managing Director, I spearheaded the firm’s operational strategy and managed profit and loss to secure financial health and revenue enhancement. I instituted operational protocols to define organizational roles and goals and strengthened client partnerships, establishing El Salvador as a leading global contributor. I also launched training programs to upgrade management competencies and conducted yearly performance assessments and talent succession planning for a strong leadership pipeline. A few of my proudest accomplishments from this position include:● Expanded operational capacity from 650 to over 7.5K employees by leveraging strong leadership and strategic planning skills in a high-growth environment.● Developed people strategy to emphasize development, engagement, motivation, and career pathway, resulting in a 95% employee retention rate.● Spearheaded the development of a solid team recognized among top executives in the company, resulting in the realization of a 25% YoY revenue growth rate.● Achieved double-digit growth, leading to one of the most profitable entities in the group.
-
Operations Senior ManagerDell Jan 2005 - Sep 2007El SalvadorWhile working at DELL, I directed the setup of tech support operations in El Salvador and organizational efforts toward making it the most economical location in the company’s worldwide network. I led the introduction of DELL peripherals, overseeing operations from El Salvador with resources allocated in El Salvador and India. Lastly, I nurtured a culture of innovation and worked with interdisciplinary teams to improve customer satisfaction and streamline operations.● Earned Black Belt Certification in LSS/BPI through leadership in process optimization.● Orchestrated four process improvement projects, re-engineering processes worldwide and generating savings of over USD 200K.● Positioned El Salvador as a top performer in customer experience and cost-efficiency within DELL's global operations.● Led startup team in a new operational country, establishing El Salvador as a key hub for DELL's tech support. -
Country ManagerCoca-Cola Mar 2001 - Aug 2004
Rene Rubio Skills
Rene Rubio Education Details
-
Business Administration -
Master Of Business Administration - Mba
Frequently Asked Questions about Rene Rubio
What company does Rene Rubio work for?
Rene Rubio works for Self-Employed
What is Rene Rubio's role at the current company?
Rene Rubio's current role is Consultant on Customer Experience (CX) and Business Process Outsourcing (BPO) Operations | Driving Digital Transformation | CEO, COO experience.
What is Rene Rubio's email address?
Rene Rubio's email address is ra****@****ail.com
What schools did Rene Rubio attend?
Rene Rubio attended Universidad Francisco Marroquín, Universidad Francisco Marroquín.
What skills is Rene Rubio known for?
Rene Rubio has skills like Bpo, Business Strategy, Business Development, Call Center Development, Coaching, Contact Centers, Crm, Cross Functional Team Leadership, Customer Experience, Customer Satisfaction, Customer Service, Leadership.
Not the Rene Rubio you were looking for?
-
Rene Rubio
Houston, Tx -
Rene Rubio
Columbus, Ga7yahoo.com, aflac.com, hotmail.com, creo.com, aol.com, yahoo.com, alltel.net2 .800.99XXXXXX
-
1boeing.com3 +171437XXXXX
-
Rene Rubio
Director Of Compliance And Quality Management At Alamo Area Resource CenterSan Antonio, Tx4gmail.com, hotmail.com, deblinhealthconcepts.com, aarcsa.com1 +195675XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial