Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

-Demonstrate advanced product knowledge and the ability to solve customer issues-Effectively present and explain the various options available to each customer-Manage ticket system for administrator problems with SharePoint/Exchange/Office 365-Provide technical support for administrators encountering issues with SharePoint/Exchange/Office 365-Close pod cases, inbound call cases, and web Service request cases; consistently maintain a record of less than 2 hours per incident on average-Offer guidance and technical support to Office 365 customers and resolve the majority of customer issues on first contact-Assist customers in configuring Office 365 Small Business, Business and Enterprise accounts-Support customers incorporating the Office 365 DNS records into their Domain Hosting Providers-Provide assistance to customers setting up Office 365 Exchange Online email accounts in Outlook 2010, 2013 and 2016-Help customers install ExchangeActiveSync and troubleshoot connection issues for Office 365 email accounts on mobile devices including iOS, Android, and Windows Phone-Troubleshoot Outlook 2010, 2013, and 2016 connectivity issues with the Exchange Online Server as well as Office 365 mailbox migration issues involving IMAP, Cut-over, Stage and Hybrid -Guide customers through installation of Office Pro Plus 2016 and troubleshoot Office Pro PlusAddress 2013 and 2016 activation issues on customer computers-Resolve password synchronization issues on Premise Active Directory-Fix customer mail flow issues by conducting message traces and verifying MX record, rules, andconnectors-Assist customers in configuring email Archiving and Litigation Hold to prevent data loss Support customers in the process of obtaining organization reports via Office 365 Admin Center or by PowerShell commands to export CSV files-Interface with customers to solve critical service interruption issues and reduce negative business impacts

Helped homeowners facing foreclosure save their houses through government programs and legal defense initiatives

Served as principal and manager of a multi-million dollar Correspondent Mortgage Lender Branch through third party franchises,