René Alexander Steele Email & Phone Number

Hamilton, NJ, US

Focus on maturing process and applying industry best practices, consult with leadership and mentor MIM team, create, publish business and technical documentation, develop, and implement ITIL, ITSM, and six sigma framework/methodologies in support of business-critical efforts across Aflac’s worldwide enterprise environments and their business units. Develop.

Oversee and examined the overall process for all major problems across the Kaiser Permanente enterprise, lead problem investigation efforts, and directed operations indicating clear roles and responsibilities. Coordinated and directed all facets of the problem management efforts, including bringing the right teams, tools, and information together..

Atlanta, Georgia, US

Matured Incident and Problem management across the enterprise, harnessing ITSM best practices and ITIL framework through analysis, augmentation of the existing processes, and drafting new processes and procedures focusing on the prevention of incidents and diminishing impact. Oversight of Incident Management processes to restore normal service operation.

Atlanta, GA, US

Hanover, MD, US

Akron, Ohio, US

Enterprise Problem Management

Akron, Ohio, US

FlexIT (formerly Genoa USA)

Hammond, LA, US

- Project Management: Technical & Infrastructure, Waterfall, Six Sigma, DMAIC, ITIL, PMI, SDLC, ITSM, JIRA, MS Project, - Incident & Problem Management: ITSM, ITIL - Technology: Workstations, Servers: design, architecture & engineering, build out, relocations - Process Improvement: Six Sigma, - Strategic Consulting- Advising businesses on enterprise.

Carson City, Nevada, US

Appointment:11-6333-1, my appointment expired November 22,2015

Woodinville, Washington, US

Kforce Technical Staffing

Kennesaw, GA, US

IT Managed Services

Walnut Creek, CA, US

Charlotte, NC, US

Program Manager computing platform, supported 5 CTO groups and their various lines of business, international IT support & consulting. applied experience in the areas of Technology (Architecture, Engineering and Design, Development, LAN/WAN production support, Voice & Data/ Network Operations, ATM Network), administration, Help Desk, Incident, Problem and.

Atlanta, Georgia, US

Consulting and technical services delivered to one of NCR’s global retail clients with an emphasis on analysis, field repair and maintenance of their POS and computing systems platform (NCR, Dell, HP, Lexmark, Compaq/HP).

Milpitas, CA, US

Successfully completed corporate relocations, lead technicians and the logistics with the migrations/relocation of the client’s computing environments (servers, workstation, peripherals, voice and data Networks) and the build-out of Server Rooms/Farms and Network Operation Centers.

CA & NY Registered Tax Professional - CTEC:A158454 & PTIN:P00805146

Duluth, GA, US

Washington, DC, US

Navy Cargo Handling Battalion FOURTEEN (NCHB14), Port Hueneme, California

Washington, DC, US

Assigned to a forward deployed unit in Yokosuka Japan, USS Midway CV-41. Began on the flight deck then transferred to the Ship's Armory. Additional assignments: Midway Detachment, Flying Squad (shipboard Firefighting), Division Training Admin, Personal Reliability Program, Certs: Hydraulics, small arms, reach fork, conventional ordinance builds,

Washington, DC, US

Education record

General Studies

Aeronautics/Aviation/Aerospace Science And Technology, General

General Studies

Education record