R. Rene Carlin Email & Phone Number

Round Rock, Texas, United States

Responsible for creating and developing a volunteer program and strategy from scratch for the Austin/Round Rock office of the Baylor Scott and White Hospice program. Responsible for maintaining the infrastructure and growing the program to provide companionship to hospice patients and respite for families.

Austin, Texas

Developed, managed, and maintained program and strategies to provide individuals, corporate, and community groups opportunity to contribute to work of organization and support families with children receiving medical assistance.• Improved meal provider program, which was most popular volunteer opportunity and expanded program to its highest participation level (In 2019, 1052 meals provided out of 1095 meals = 96% of meals were provided; 4,960 volunteers in FY 2019).• Recruited, trained, and managed corporate and other groups in cleaning team program (248 volunteers in FY 2019).• Trained, scheduled, managed, and acknowledged House volunteer program (77 volunteers in FY 2019).• Scheduled, trained, and managed corporate and other groups for all special events (257 volunteers in FY 2019).• Coordinated corporate and other group donation drives and scheduled deliveries to offset organizational costs.• Implemented therapy pet visits to house and scheduled numerous dogs and one pig to provide companionship with families.• Invited and scheduled various musicians, performers, and activity groups to bring joy and happiness to house.• Collaborated with corporations to organize specific corporate volunteer events for individualized experiences and served as point of contact.• Partnered with six NCL chapters and three YMSL chapter liaisons to maximize chapter’s involvement in organization’s opportunities.• Oriented all new interns and reviewed policies and procedures; served as their secondary supervisor.• Created Mary Pendleton Volunteer Appreciation Award and organized annual appreciation event.

Austin, Texas

Developed and managed program to provide supplementary workforce via corporate, academic, community, and individual volunteers while coordinating outreach activities to promote organization. Recruited, trained, and managed volunteer force of over 700 individuals (FY 11/12). Managed $3,000 volunteer program and $1,500 outreach budgets. Led Re-Book program including promotion and coordination of book donations of 30,000 plus books (FY 11/12) from individuals, community groups, and corporations. Maintained database (Volunteer Impact) that included inventory of skills and interests to match participant skills / experiences to opportunities.

Responsible for the planning, development and implementation of the Volunteer Resources department which engaged the community, supplemented staff functions and enabled the expansion of Food Bank activities.• Developed and maintained department infrastructure of three full time employees and oversaw the recruitment, training, tracking and stewardship of 16,500 plus volunteers.• Created a comprehensive annual plan and a $10,000.00 departmental budget.• Developed and maintained policies and procedures for volunteers and departmental activities.• Oversaw information management processes including reporting, tracking and maintenance of 88,500 volunteer hours and all other volunteer data through Raiser’s Edge software.• Oversaw all aspects of recruitment efforts ensuring balance of support and engagement of targeted segments with emphasis on: Workplace Groups, Volunteer Leader Program and AmeriCorps VISTAs.• Hired, trained, supervised and evaluated Volunteer Resources Manager and Volunteer Resources AmeriCorps VISTA volunteer.

Responsible for the expansion and support of the Volunteer Resources department through the recruiting, scheduling, training, facilitating, tracking and retaining of workplace/corporate volunteer groups.• Strategically recruited 125 (FY 09/10) new workplace volunteer groups.• Provided volunteer information and hosted 250 (FY 09/10) workplace groups.• Welcomed, introduced and provided assignment specific instructions and training to workplace groups on a daily basis.• Developed and maintained policies and procedures relating to the workplace volunteer segment including short and long range goals and objectives.• Compiled monthly and annual reports of workplace group activities and participation statistics.• Supervised and evaluated the Volunteer Resources Coordinator.

Responsible for creating, developing and strengthening relationships with area non-profits and assisting their volunteer managers in building and sustaining their volunteer programs.• Served as HOCT database manager and webmaster for HOCT’s web site.• Coordinated all volunteer projects for Days of Service including UWCA Spring/Fall Days of Caring, MLK Day of Service and National Family Volunteer Day.• Lead HOCT continuing education programming for area volunteer managers.• Administered the Criminal Background Check program.• Served as liaison to area agencies to promote HOCT programming.

Responsible for organizing and supervising the volunteer program at the Bob Bullock Texas State History Museum.• Recruited a strong, diverse volunteer group of 300 to assist in weekly Museum activities.• Trained, placed and tracked volunteers for all Museum volunteer positions.• Managed and supervised volunteer group and volunteer records for volunteer management.• Represented the Museum in community volunteer activities.• Supervised and evaluated Assistant Volunteer Coordinator.

Responsible for organizing and supervising all volunteer efforts at the Austin Children’s Museum.• Managed, trained, supervised and tracked all Museum volunteers.• Maintained correspondence and data for volunteer management.• Recruited a diverse volunteer group to assist in Museum activities.• Managed special volunteer groups including student groups, teen summer volunteers, special event volunteers, civic groups and corporate volunteers.

Responsible for managing all aspects of the Traveling Exhibit program at the Austin Children’s Museum.• Coordinated all logistical details of program including marketing, reservations, contracts, insurance, attendance tracking, evaluation and consultation with borrowing institutions.• Served as project manager to prepare exhibits for travel including transportation, writing installation manual, assisting with refurbishment of exhibit, restocking and packing, compiling accurate crate list and supervising loading.• Established annual budget of $25,000.00 for the program and tracked cash flow and invoices.• Coordinated disposition and/or sale of exhibits when they retired.

Served as a part of the team coordinating public use of the Austin Children’s Museum to maximize visitor experience.• Maintained and ensured highest possible standards of visitor services.• Ensured admissions and Museum store areas were functioning smoothly.• Managed paperwork and fee collection associated with programs such as group tours, birthday parties, facility rentals and educational workshops.• Ensured accurate and timely records of program and event participation.• Supervised and evaluated Gallery Educator.