• Responsible for designing the partner / sales enablement and training for Attentive Mobile.• Created a new Partner Enablement onboarding program and certification for both Agency and Tech partners – consisting of eLearning, ILT, podcasts, and more.• Sourced and managed a new Partner Relationship Management (PRM) tool to manage all partner activity, leading the transition from Allbound to Impartner.• Created Attentive Partnerships Quick Takes, a video-based series, to enable partners on product updates and best practices.• Led internal enablement on how to engage with the Partnerships team.• Led live workshops, eLearning, and virtual enablement and training programs for all partners, and created ad-hoc programs for specific programs identified by Partner Managers.• Tools/methodologies used: ImPartner, AI (Eleven Labs), Video Dev (WeVideo), Google Suite, MS Office, Articulate 360, ADDIE, Project Management.

• Directly supported the Go-to-Market / Revenue team to help Amplitude become the leading digital analytics platform, with more than 1,800 customers, including Atlassian, Chick-fil-A, NBCUniversal, PayPal, Shopify, and more.• Created all technical and product enablement for global GTM teams, including vILT, eLearning, and more to enable onboarding and ongoing enablement of our technical customer facing teams (CSM, PS, SA, SC, Partners). • Created a New Product Introduction (NPI) framework and tiered enablement approach to train all GTM sales professionals on how to position and sell new products as we launch; working closely with the product, sales, and marketing teams.• Selected as a High Potential (HP) leader for Amplitudes inaugural Leadership Development program.• Participated in all product launch, messaging, and strategic alignment sessions.• Built role-specific sales and product enablement in alignment with customer education offerings.• Developed a global demo certification program, comprehensive product 101 program, and new product bronze, silver, and gold program.• Created and lead new Enablement Center of Excellent (COE) focusing on all learning design and content.

• Managed key technical development programs, including Racetrack, New College Grad (NCG) program, and key onboarding, leadership, and technical development for all TSEs. • Leveraged LEAN tools/processes that focused on people, process and technology solutions to support engaging the workforce. Focused on the employee lifecycle from the time a position is identified until the time the organization has last contact post separation.• Developed leadership and management programs for new and experienced formal and informal leaders’ roles, 1st time leaders, and emerging leaders, focusing on skills necessary to create and develop others for the intense future growth.• Utilized sound project management and a consultative approach in designing enablement solutions, bringing both strategic and tactical expertise to the client.• Focused on learning analytics, retention tools, client relations, enablement program implementation, and program management.

• The primary role was to ensure all new sales associates were up to speed on Verizon’s newly acquired Terramark product solution. • Operated as a part of an international team of experienced partner-focused professionals responsible for the technical onboarding and continuous readiness of new and existing partners. • Provided the training, resources and the support for the partner companies in order to develop their technical skills and knowledge of our product.

• Managed all learning program development, instructional design, and full life-cycle implementations for a $600M technology company in Northern VA. • Directly aligned with all major Business Units, generating revenue for the company, decreasing support costs, and delivering impactful and measurable performance results. • Managed a team of Learning Consultants, Instructional Designers, Multimedia Developers, eLearning Developers, and Training Facilitators, ensuring all programs directly aligned to company culture, goals, and KPIs. • Implemented the SumTotal LMS, managing from vendor-selection to implementation, and post launch administration.• Lead all training and design company’s transition from Oracle to Workday.• Responsible for guiding business unit functions in the effective use of performance-based Learning & Development strategies, tools, programs, and techniques using a consultative approach and measuring to key performance success indicators.• Received the company’s CEO Award, Top Performer Award, and the top possible bonus for all 3 years of employment.

Responsibilities include directing all global learning and development and performance management processes and programs. Managing the annual operating plan and budget for the function. Designed a digital learning strategy and creation of a new onboarding program for agents.

• Lead SAP Self Service Application training and change management for 50K+ end users.• Conducted needs assessments and developed a training development strategy for the project.• Designed and developed ILT and eLearning deliverables for SAP MSS, ESS, and HRSS.Other ERP training consulting projects (1997 - present) include: Coca-Cola, Lockheed Martin, U.S. Army, IBM, Stanley Tools, Herchey's Chocolates, and Warner Brothers Entertainment.