Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in revenue management training, developing strategic processes, documenting and creating manuals, and communication of revenue enhancement policies. Experience in building internal and external relationships, conflict resolution, compliant healthcare billing, quality assurance, and customer service with a focus on providing clients with exceptional revenue cycle management. Major strengths include strong leadership, excellent communication skills, competent team player, detail oriented, and a dutiful respect for compliance in all regulated environments.Operations Management: 15+ years of experience in healthcare working for a non-profit organization. 5+ years of experience supervising operations and personnel at medical organizations. 15+ years of experience acting as a liaison between hospitals and a professional billing office. Strategic leader, hands on managers, and a creative problem solver. Fiscal Management: 15+ years of experience managing revenue cycles, budgeting, and forecasting of multispecialty practices. 17+ years of experience in financial analysis, reporting and presenting Key Performance Indicators (KPIs) to clinical and non-clinical senior-level management. Proven record of revenue enhancement and growth.Quality Improvement: Experience in project management; implementing IT solutions, process reengineering and service improvement to increase staff productivity and clients’ satisfaction.Human Resources Management:15+ years of experience recruiting, hiring, training, evaluating, and developing administrative staff in an ancillary department setting. 15+ years of experience in training and developing financial-billing personnel. Experience in developing policies and procedures, job descriptions, and cross-functional training manuals. AccomplishmentsLed the enterprise-wide physician-focused revenue cycle consulting vertical responsible for 10k practitioners. Led in the improvement of realizing and average of $300k in monthly revenue.Credited for the role in growing profits for an inner-city medical practice after years of financial losses in excess of $200k annually.Recognized for leading two teams with the implementation of an ecommerce platform. reducing charge submission from 28 days to 7 days.Successfully oversaw $200 million in charges, $70 million in revenue, and 23 medical practices.Developed and led enterprise-wide denials committee for physician practices pre and post go-live of Epic implementations.