Renee Bryan Email & Phone Number

Highly organized and detail-focused Operations and Support professional with 15+ years of customer service experience and ten+ years of management. Experience and duties performed have included:Leading Customer Support teamsSetting and monitoring team KPI's Analyzing reports and presenting results to stakeholdersAutomation of customer support resources with focus on continual improvementCreating and delivering internal trainingImplementing and enhancing processes, policies and proceduresOnboardingProject managementManaging vendor relationships and contract negotiationsOnboarding and orientationPayroll administrationBenefits planningImplementing and enforcing policies and proceduresLeading compliance audits with state and federal entities, resulting in positive outcomes

Listed skills include Microsoft Office, Customer Service, Management, Leadership, and 15 others.

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  Murdock High School