Renee Chisolm Email & Phone Number

New Haven, Ct.

● Oversee daily operations of multiple shelter facilities, ensuring compliance with safety and sanitationstandards.● Significantly improved staff retention, reducing turnover from 80% in 2020 to 9% in 2023.● Spearheaded the hiring, scheduling, and management of round-the-clock shelter operations across allsites.● Facilitated the professional development and performance evaluations for Senior Site Coordinators andSite Coordinators, contributing to 7 internal promotions… Show more ● Oversee daily operations of multiple shelter facilities, ensuring compliance with safety and sanitationstandards.● Significantly improved staff retention, reducing turnover from 80% in 2020 to 9% in 2023.● Spearheaded the hiring, scheduling, and management of round-the-clock shelter operations across allsites.● Facilitated the professional development and performance evaluations for Senior Site Coordinators andSite Coordinators, contributing to 7 internal promotions under my leadership.● Managed critical incident reporting, grievance resolutions, and facility maintenance requests efficiently.● Enhanced data quality in the Homeless Management Information System (HMIS) and agency-specificdatabases. Show less

New Haven, Connecticut, United States

● Supervised daily operations and staff across various shifts at the Portsea Place site, ensuring optimalfacility coverage and adherence to shelter policies.● Conducted interviews, hiring, and training of new staff, streamlining orientation processes.● Maintained rigorous documentation and facility logs, contributing to improved operational accountabilityand resident support.

New Haven County, Connecticut, United States

● Administered daily operational tasks including logistics, security checks, and resident support. ● Handled intake paperwork and communicated effectively across teams to ensure smooth operations outside of regular business hours. ● Supported residents with daily living activities and enforced compliance with shelter policies.and resident support.

North Haven, Connecticut, United States

● Assisted residents with daily living activities, medication distribution, and coordinated social activities.

50 Fitch Street New Haven Ct. 06511

● Acquired Microsoft Office Specialist certificate

New Haven, Ct

● Managed administrative duties including documentation, supply ordering, and payroll processing via Paylocity.

New Haven, Ct

● Monitored and guided adolescent and pre-adolescent clients, facilitating life skills educational groups.

New Haven, Ct