Koroseal is a leading designer, distributor, and producer of wallcovering, presentation surfaces, wall protection systems, and digital printing. • Oversee contract negotiation and approvals to ensure the highest margin profit is given. • Review and approve inventory agreements for direct customers and National Accounts • Visit with key hospitality clients’ to develop their customer service expectations and report systems for hotel brand standards.• Sales Consultant with cross selling capabilities, providing multiple product suggestions that will meet the customer’s budget and exceed their requirements. • Execute sales strategies on providing alternative products and pricing to unspecified projects.• Competent problem solver for the company with authority to finalize the solutions. (scheduling conflicts, product defects, installation inquiries, shipment errors, accommodations) • Mentor and manage the Sales Coordinators (SC) for National Account and Hospitality Divisions on their daily activities. (2 employees) • Assign motivating goals for the SC and provide performance evaluations yearly.• Provide guidance to our design lab on developing wallcovering designs for the customer. • Increased sales for the wallcovering designs that are created in the design lab. • Collaborated with multiple divisions within the company (Legal – contract reviews, Credit – customer resolutions, Customer Service – training and implementing new process, Accounting – develop reports for specific customer requirements)• Extensive leadership experience working on group projects. (Apttus, KIP KAT, Custom Database)• Conducted market research for new product development in major markets.• Tradeshow Coordinator/ Speaker for multiple industry trade shows (HD Expo, BDNY, Hi Connect)

• Built lasting relationships and negotiated with key wallcovering suppliers (LSI, Fidelity, Vescom, Colour & Design, Luxe Surfaces) • Industry expert on the pricing matrix for the hospitality market. (Full Service vs Select Service)• Originated the policies and procedures for the Custom Design Lab. (A screen print design lab that creates simulated production samples.)• Advanced the customs and hospitality program for the sales field by creating a sales kit, Power Point, and CEU Course. • Kick started the Digital program for Koroseal. Implemented internal processes and structured customer service and design lab. • Employed and mentored a cohesive, customer oriented team for the hospitality, customs, and digital department.

• Managed 150-200 accounts in the architect and design community (design firms, contractors, national chains, schools, and building engineers.)• Became a product expert in wallcovering, wood veneers, Scuffmaster paint, wall protection, and dry erase boards.• Offered design solutions that will allow the customers to properly select the appropriate product for the project. • Primary focus was to increase business in my territory and build lasting relationships that brought value to all parties in the endeavor.• Wallcovering Guild and Painting & Decorating Contractors of America (PDCA); member and participant in yearly activities with the groups.

• Serviced 15 wallcovering distributors which included 6 international based companies • Independently managed new productions orders, consolidations, and inventory levels for each distributor.• Tracked and oversaw existing contracts and quotations that were developed for the different distributors. • Reviewed and resolved wallcovering complaints, defects, and/ or billing errors.

Metro Wallcoverings is one the leading distributors for the contract interior products industry. • Selected and created wallcovering designs for specific projects• Formulated sales quotations which included, pricing, specifications, and terms of sale. • Customer relations; provided assistance with large shipments, overseas correspondence, generated invoice/ credits, project analysis. • Sales presentation to customers on new or custom manufactured products • Trade show speaker/coordinator; Hospitality & Design Show, Hospitality Boutique Show, Hotel Motel & Restaurant Show, NeoCon• Vendor relations; worked closely with outside suppliers to obtain specific products, competitive quotations, and quick production schedules.• Provided resolutions to product defects and billing errors or/ and accommodations