Northwood Investors is a privately held real estate investment advisor with $7.4B in assets under management; acquired The Bissell Companies in 2017.

Managed all facets of commercial portfolio, comprised of 15 office and flex buildings with total of 1.2M+ square feet. Provided building and 3rd-party owners with Class A real estate management services. Managed monthly financial forecasting, owner report generation, CAM reconciliations, capital projects, vendor contract negotiations, and lease negotiations. Prepared and administered $30M+ annual budgets. Conducted frequent property inspections. Coordinated maintenance and repairs. Maintained 24/7/365 on-call availability for tenant issue resolution and property troubleshooting. Supervised, trained, mentored, and evaluated a dedicated Property Assistant. • Tapped to oversee 20-building portfolio totaling 1.9M square feet during management transition. • Drove annual revenue to $30M+ and maintained <1% delinquency rate. • Reviewed and approved annual reconciliation of common area maintenance charges, insurance and real estate taxes for each tenant account, and secured payment from tenants.• Cultivated solid tenant relationships with multiple Fortune 500 companies.• Strengthened team by interviewing, recruiting, and training top talent. • Honored with CEL Associates Platinum customer service commendation as well as BOMA TOBY Award.

Processed accounts payable, collected revenue, and supported Property Manager in the day to day operations. Reconciled expenses and payments for construction projects valued at up to $50M. Coordinated preventative maintenance tasks. Provided backup support for Building Operations Service Department. Managed vendor relations and administered vendor contracts.