In addition to the Human Resources responsibilities I also supervise the Front End operations. I am responsible for motivating and driving performance from the Front End team members to promote and sell Square Trade protection plans, “R” Us Credit Cards, and Rewards Program. I lead by example by providing a level of guest service that exceeds expectation and creates a loyal and lasting relationship with guests. I provide training and encouragement to boost the confidence of the Front End Team… Show more In addition to the Human Resources responsibilities I also supervise the Front End operations. I am responsible for motivating and driving performance from the Front End team members to promote and sell Square Trade protection plans, “R” Us Credit Cards, and Rewards Program. I lead by example by providing a level of guest service that exceeds expectation and creates a loyal and lasting relationship with guests. I provide training and encouragement to boost the confidence of the Front End Team and increase metrics. I am also responsible for the cash office management and compliance. In addition to Department Supervisor responsibilities, as a key-holder I also handle Manager on Duty responsibilities such as opening and closing activities, monitoring replenishment, truck processing activities, asset protection issues and driving sales, metrics and customer satisfaction scores. I motivate the team and use positive reinforcement to drive for results. I assist in the generation of the team member schedule, ensuring required coverage. I am also adamant in ensuring the Team feels appreciated, and that recognition is a priority to all members of leadership. Show less

As Human Resources Department Supervisor, I served as the liaison between hourly and salaried team members. I was dedicated to the staffing and development of team members for the store as well as being responsible for compliance, data management and engagement programs. I recruited, interviewed and trained new team members in my home store. I assisted with the Hiring and Development process in other stores in our district. I assisted in the training and development of new Department… Show more As Human Resources Department Supervisor, I served as the liaison between hourly and salaried team members. I was dedicated to the staffing and development of team members for the store as well as being responsible for compliance, data management and engagement programs. I recruited, interviewed and trained new team members in my home store. I assisted with the Hiring and Development process in other stores in our district. I assisted in the training and development of new Department Supervisors in my home store as well as other stores in our district. I assisted in the training and development of new Assistant Store Managers and Store Managers as they learned the business in our store to take to their new location. As Human Resources Department Supervisor I strived to lead by example, showing and teaching the team the importance of exceptional guest service and going the extra Show less

As a part time team member, I assisted guests with their shopping and registry needs. I learned multiple departments in the store including Furniture, Baby Gear, Infant Care, Apparel, Baby Registry, Guest Services and Back Of House.

As a Cafeteria worker; I started out as a volunteer and was then offered a paid position assisting in the lunch process at Greenbrier Primary School. I assisted both in the cafeteria and the kitchen area to help make sure the kids were happy.

As a Milliner; I created hats, fascinators and bridal headpieces for various occasions such as the horse races, weddings and other special events. I also assisted in the selection, alteration and purchasing of Men’s Hats as well as maintenance and repair. As a key holder I was responsible for the opening and closing duties of the store.

As a Milliner’s assistant; I created hats, fascinators and bridal headpieces for various occasions such as the horse races, weddings and other special events. I also assisted in the selection, alteration and purchasing of Men’s Akubra Hats as well as maintenance and repair. As a key holder I was responsible for the opening and closing duties of the store and would run the store when the owner would travel overseas for buying trips.

As a bakery associate; I assisted with the slicing and packing of the bakery items to ensure that there was sufficient fresh product for the busy supermarkets early morning traffic. I also assisted with the production of donuts and other sweets for the display case.

As a sales associate; I assisted customers with dropping off film to be developed by an outside vendor, and served as a cashier to assist the customers with a friendly checkout experience. I also assisted with stocking, inventory and the sorting of prescriptions by claim type.